Telesales / Telemarketing Executive

About The Role

We are looking for a motivated and customer-focused individual to join our team as a Customer Service / Telesales Executive. The role involves interacting with potential and existing customers to provide product information, resolve queries, and achieve sales targets through effective communication and relationship building.

Key Responsibilities

• Handle inbound and outbound calls to existing and prospective customers.
• Explain product / service features and benefits clearly to potential clients.
• Maintain a high level of product knowledge to address customer questions effectively.
• Manage customer inquiries, complaints, and feedback professionally.
• Achieve daily, weekly, and monthly sales or call targets.
• Maintain call logs and update CRM systems accurately.
• Build and maintain positive relationships with customers for repeat business.

This job is provided by Shine.com

Skills Required

Communication, Crm Systems, Sales