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ServiceNow Development Lead

Bahwan CyberTekBengaluru, Karnataka, India

30+ days ago

Job description

ServiceNow technical lead is a key role responsible for overseeing the design / development and implementation of ServiceNow solutions, ensuring alignment with business objective and best practices. This role involves leading technical teams, managing project lifecycles, collaborating with business stakeholders and providing expertise in ServiceNow platform and capabilities.

Key responsibilities include :

Expert in leading a team and providing guidance to junior developers, proficient in engaging with business stakeholders / cross functional teams to gather requirements and deliver enhancements

Expert in designing / implementing multiple catalog items by collaborating with the business stakeholders

Must have strong experience in integrating multiple large enterprise systems using APIs, REST / SOAP protocols, authentication mechanisms

Strong knowledge on Glide APIs, server / client-side scripting, Scripted Rest API, portal architecture

Must have excellent oral and written communication / presentation / negotiation skills

Detail-oriented, able to identify issues, and consistently collaborate to solve problems in a timely manner

Total 8+ years of IT experience with minimum 5 years of ServiceNow development exposure with a proven track record in leading teams

Must have ability to execute Agile practices to facilitate team management and project delivery

Strong skills in monitoring platform for optimal performance and availability

Must have ability to create / update SDLC documentations, manuals for the functionalities developed

Work experience with large BioPharma / Biotech industries and knowledge of GxP process is a plus

Must be a Certified Application Developer along with any implementation specialist

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Servicenow Lead • Bengaluru, Karnataka, India

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