Key Account Manager - Industrial Products

ORGANIZATIONAL STRUCTURE

BUSINESS : CIRCOR, INDUSTRIAL

LOCATION : Mumbai, INDIA

DIRECT REPORTING : HEAD SALES - INDUSTRIAL VALVES

FUNCTIONAL REPORTING : NA

POSITION DETAILS

Position Summary

Establishes and develops relationships with existing key accounts and prospective customers, on a specific geographic area focusing on various product lines of Industrial Valves. Manages day to day activities and work closely with various internal teams and channel partners, to achieve sales targets with defined margins.

Principal Activities

• Responsible to deliver the sales budget target year over year
• Manage and implement sales strategy for fore market customers by leveraging CIRCOR brand
• Identify and develop commercial opportunities through a B2B approach, in the direct area of competence & through defined markets
• Expand business within the identified Key Accounts primarily in addition to new customers
• Enquiry and business opportunity pipeline management
• Good forecasting ability to assess the risk and opportunities for the business
• Analyses business opportunities, collects requests for quotation and ensures that quotation process is correctly executed in co-ordination with application engineering according to customer request
• Participate in techno-commercial discussion with the customer for order closure
• Post order ensures that contractual requirements are reviewed and flown down to the internal teams for order execution
• Gather market intelligence and competitor information, report to management on a regular basis
• Evaluates and implements appropriate sales techniques to increase the company’s order book.
• May recommend product or service enhancements to improve customer's satisfaction and sales potential
• Communicate customer complaints to respective teams, register VOCs and follow through to drive customer satisfaction
• Region responsible – West India

CANDIDATE REQUIREMENTS

KNOWLEDGE, SKILLS & ABILITIES

Education & Experience

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities