Dreamcast - Manager - Client Service

About The Opportunity :

We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions.

Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks.

Role & Responsibilities :

• Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc.
• Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions.
• Oversee the planning and execution of events, ensuring all technical aspects align with client expectations and industry standards.
• Serve as the primary point of contact for clients, addressing queries and resolving issues promptly.
• Monitor event progress, gather feedback, and develop actionable insights to drive continuous improvement in service delivery.
• Maintain comprehensive reports and documentation on client interactions and event outcomes.

Skills & Qualifications :

(ref : iimjobs.com)