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Customer Engagement Specialist
beBeeEnergyEfficiencyJaipur, Rajasthan, India19 days ago
Job descriptionThis role will involve engaging with potential customers through various channels, conducting consultations to understand their needs and recommending suitable products and solutions. Key Responsibilities : Engage with potential customers through various channels. Conduct consultations to understand customer needs and recommend suitable products and solutions. Build and maintain long-term relationships with clients. Address customer inquiries promptly and professionally. Main Objectives : Meet or exceed monthly sales targets and KPIs. Identify and pursue new business opportunities. Stay updated on energy efficiency trends, the energy efficiency program, and EcoOrigin's offerings. Provide clients with clear and accurate information about products and benefits. Work closely with the marketing, operations, and installation teams to ensure seamless service delivery. Reach out to residential and commercial clients to discuss energy-efficient solutions. Inform customers about products available through the Victorian Energy Upgrade Program. Coordinate and schedule appointments for site assessors and Installation team. Deliver outstanding customer service by addressing inquiries and resolving any concerns professionally. Maintain record of customers, site assessors and installer's appointment.
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- We are seeking a highly motivated individual to fill a key role in our organisation.
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Customer Engagement Specialist • Jaipur, Rajasthan, India
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