Associate Manager-Business Excellence Officer

Job Purpose :

To collaborate across departments to enhance operational efficiency , standardize processes , and support business excellence initiatives . The incumbent will leverage data-driven insights , benchmarking , and continuous improvement methodologies to identify opportunities for improvement and help foster a culture of innovation and excellence within the organization.

Key Accountabilities :

1. Process Improvement & Standardization

• Collaborate with cross-functional teams to map and document existing business processes , identifying areas for streamlining and efficiency enhancement.
• Analyze process data to identify bottlenecks, inefficiencies, and improvement opportunities .
• Support relevant departments in standardizing processes and procedures across the organization.

2. Data Analysis & Insights

3. Benchmarking & Performance Gap Identification

4. Project Management & Execution

5. Culture Building & Innovation

Skills and Competencies Required :

Key Interfaces :

Internal Interfaces :

External Interfaces :

Educational and Experience Requirements :

Skills Required

Process Improvement & Standardization, Culture Building & Innovation, Benchmarking & Performance Gap Identification, Data Analysis & Insights, Project Management & Execution