Assistant Manager - Business Development | Gurgaon

Job Title : Assistant Manager – Business Development

Function : Commercial - Sales

Reporting To : Branch Manager

Location : Gurgaon

About Blue Dart Express India

Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India's logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth.

Position Overview

Manager – Business Development is responsible for driving Area revenue growth through effective sales management across all product lines, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role also involves revenue enhancement via channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centers (FCCs), and One-Stop Centers (OSCs). The incumbent will lead business development efforts by managing customer relationships, sales processes, and market expansion strategies to achieve targeted revenue and profitability goals.

Job Purpose

This role focuses on managing and expanding sales operations, ensuring compliance with revenue targets, and optimizing business development opportunities to enhance market presence and profitability.

Key Responsibilities

Financial Responsibilities

• Review and monitor Area revenue performance against targeted numbers and take corrective actions if deviations occur.
• Evaluate the profitability of key accounts and ensure alignment with set profit targets.
• Track product-wise yields and take action to meet yield targets.

Operational Responsibilities

Drive Sales Capability :

People Responsibilities

Qualifications & Experience

Education

Experience

Technical Skills & Experience

Core Technical Skills

Behavioural Competencies

Key Performance Indicators (KPIs)

S.No

Key Result Areas

Key Performance Indicators (KPIs)

Growth in Area Revenues

Achievement of product-wise revenue

Achievement of yield targets (Yield per piece) for all products

Drive Market Growth

% increase in revenues from identified industry segments and key accounts

Ensure timely collections for the Area

Achievement of Logic Remittance target

% reduction in receivables in excess of 60 days, 90 days, 150 days

Drive Sales capability, productivity, and adherence to process

Adherence to Sales KPIs and compliance with SOPs

Ensure effective development of new products

Support in new product development and launch as per plan

Foster a performance-driven culture

Adherence to Performance Management System timelines and guidelines

Drive employee morale and engagement

Employee retention and engagement metrics

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Skills Required

CRM Tools, Supply Chain Operations, Data Analytics, Profitability Analysis