Technical Delivery Manager - Telecom

About Infosys : Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation.

Job Description :

• Focused decision-maker with demonstrated ability to lead easy to complex programs with cross functional teams from inception to adoption
• Lead and manage delivery projects, ensuring timely and successful implementation of solutions.
• Utilize agile methodologies to drive project execution and adapt to changing requirements.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
• Creation of program roadmap along with Core Team consisting of Portfolio Managers, Proposition Owners , Product Owners, Solution Architects, Technical Product Owners and E2E Test Managers
• Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure on-time delivery.
• Managing budgets that includes forecasting and spend tracking
• Provide leadership and mentorship to project teams, fostering a collaborative and innovative work environment.
• Facilitate sprint planning, backlog grooming, and daily stand-up meetings to prioritize tasks, track progress, and address impediments.
• Utilize agile tools Jira to manage project backlogs, track sprint progress, and generate reports for stakeholders.
• Work with technical designers to identify root causes of issues and implement effective solutions to ensure successful project delivery.
• Maintain a proactive approach to continuous improvement, conducting post-implementation reviews and lessons-learned sessions to identify areas for enhancement and optimize project delivery processes.
• Proficient in handling Transition projects across vendors
• Proficient in handling Code Red projects and getting them back to normal state
• Proficient in delivering complex IT Migration / Transformation programs
• Communication – Establishment of communication modes and cadences with various stakeholders,conducting planned and ad-hoc meetings with various stakeholders to ensure project milestones are on track and to communicate latest status to them, and sharing of meeting minutes and regular updates with various stakeholders
• Stakeholder management – Identification of stakeholders and their roles, keeping them updated on theprogress of the project, addressing their concerns, seeking and implementing their feedback
• Risk management – Identification of risks and detailing of a mitigation plan to ensure that the project stays on track, or is brought back on track in the event of delays or blockers
• Conflict management – Identifying destructive conflicts and resolving them using various conflict resolution approaches such as compromising, smoothing, confronting and forcing
• Escalation – Tactfully raising issues and blockers to the right stakeholders at the right time to remove roadblocks with a view to ensuring that the project / program is put back on track

Location : PAN India