Director of Cloud & Core Infrastructure Services

The Director of Cloud & Core Infrastructure Services is a strategic leadership role responsible for driving the evolution of hybrid infrastructure across on-premises data centers and multi-cloud environments. This position leads three foundational pillars of the infrastructure organization : Cloud & Compute Services, Storage & Data Protection, and Platform Engineering & Virtualization.

This role ensures the delivery of resilient, scalable, and secure infrastructure platforms that support enterprise-wide digital transformation, cloud adoption, and operational excellence

Cloud & Compute Platform Engineering

Lead the design, deployment, and lifecycle management of hybrid compute platforms across AWS, Azure, and on-prem environments.

Ensure infrastructure solutions are cloud-optimized, secure, and aligned with business and technology strategies.

Champion infrastructure-as-code (IaC), automation, and DevOps practices to accelerate delivery and improve reliability.

Storage & Data Protection Services

Oversee enterprise storage and backup platforms, including cloud-native storage (e.g., S3, EBS, FSx, Azure NetApp Files) and hybrid solutions.

Drive modernization initiatives to transition legacy storage to cloud-based, scalable, and cost-efficient architectures.

Implement data protection strategies that meet compliance, recovery, and business continuity requirements.

Platform Engineering & Virtualization

Manage virtualization platforms (e.g., VMware vSphere, Cisco HyperFlex) and container orchestration (e.g., Kubernetes) to support dynamic workloads.

Guide the adoption of cloud-native compute services and serverless architectures where appropriate.

Ensure platform resilience, performance, and observability through proactive monitoring and automation.

Operational Governance & Service Management

Govern infrastructure operations through ITSM best practices (incident, change, problem management) across cloud and on-prem environments.

Manage vendor-delivered services and ensure SLAs are met for infrastructure availability, performance, and support.

Act as a senior escalation point for critical infrastructure issues, ensuring rapid resolution and root cause analysis.

Leadership & Collaboration

Lead a globally distributed team of engineers and product owners across the US, EMEA, and India.

Partner with application, security, and product teams to ensure infrastructure capabilities align with evolving business needs.

Drive cross-functional programs that enable cloud adoption, infrastructure optimization, and digital transformation.

Key Qualifications

This role requires a deep understanding of Storage & Backup, Server Platform and OS (Windows & Linux) technologies and significant experience in infrastructure engineering for data centers and cloud providers. Strong leadership skills and experience with large-scale infrastructure projects are essential to successfully guide the organization and improve overall business agility.

Experience

Bachelor's degree in computer science, Engineering, MIS, or a related field, or equivalent work experience.

18+ years of Experience in managing Server Platform Infrastructure like VMware vSphere 7.x & 8.x environment (clusters / farms), Cisco Hyperflex, Cisco UCS & Fabric Interconnects and Skills to manage AWS Cloud Environment and Windows & Linux Infrastructure

Extensive experience in managing SAN, NAS, Backup & Cloud Backup Infrastructure with strong skills on Commvault, FSXn, EBS, EFS, S3, Azure NetApp (ANF), NetApp CVO

10+ years of leadership experience, with a proven track record in delivering business and technical roadmaps by leading technical teams and executing initiatives in an outsourced / vendor partner environment (both onshore and offshore).

Extensive experience in managing Storage & Backup infrastructure, UNIX / Linux / Windows operating systems, VMware, Citrix, networking, security, client computing, backup systems and datacenter operations.

Proven expertise in platform engineering (e.g., Terraform, Ansible), server technologies (e.g., blades, virtual machines), and containerization / orchestration (e.g., Docker, Kubernetes) & Git / Bitbucket etc

Experience in driving cost optimization initiatives and rationalization.

Technical Expertise

Demonstrated ability to design, deploy, and manage large-scale Infrastructure operations, focusing on reliability, performance, and scalability.

Strong knowledge of server architecture, storage solutions (SAN, NAS, DAS), and Server Platform and Windows and Linux technologies

Strong Knowledge on cloud technologies and providers, including AWS, Azure, and GCP.

Strategic Leadership

Experienced in setting strategic direction for server, storage, Windows / Linux and datacenter operations, ensuring alignment with business objectives, budget, and risk tolerance.

Proven record of driving diverse initiatives and executing efficiently, balancing short-term goals with long-term strategy.

Operational Excellence

Skilled in ITSM practices (e.g., incident, problem, and change management), especially within datacenter and Cloud

Expertise in implementing automation and monitoring solutions to reduce manual intervention, optimize infrastructure, and improve system reliability.

Demonstrated reasoning and troubleshooting skills to resolve complex technical issues.

Financial Acumen

Ability to manage large budgets, including capital and operational expenses, related to server, storage & Backup, Windows, Linux and datacenter initiatives.

Skilled in cost optimization, vendor management, and strategic partnerships to maximize infrastructure investments.

Communication and Collaboration

Strong customer service orientation, with experience in customer relationship management.

Proven success in influencing, leading, and coaching technical teams, including those outside of direct leadership.

Excellent communication skills, with the ability to articulate complex technical concepts to executives and non-technical stakeholders.

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time / Part-Time

Full time

Timings

(2 : 00p-10 : 30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Skills Required

San, Nas, S3, Vmware Vsphere, Citrix, Windows, Git, Efs, Gcp, Linux, Docker, Bitbucket, Terraform, Ansible, Das, EBS, Commvault, Azure, Kubernetes, Aws