Lead end-to-end Order-to-Cash operations on-site in India : billing, invoicing, accounts receivable, collections, cash application, and dispute resolution.
Own key O2C KPIs-reduce DSO, improve collection effectiveness, and lower aging balances-through targeted strategies and daily execution.
Manage, coach, and develop a high-performing O2C team; define SLAs, monitor performance, and ensure timely escalations to stakeholders.
Implement and maintain robust controls and reconciliation processes (AR reconciliations, credit memos, cash posting) to ensure SOX / IFRS compliance and audit readiness.
Partner with Sales, Customer Success, Treasury, and Billing teams to resolve disputes, enable timely invoicing, and optimize credit terms and collections workflows.
Drive process improvements and automation (ERP enhancements, RPA opportunities, Power BI dashboards) to increase efficiency and visibility across O2C end-to-end.
Skills & Qualifications.
Must-Have.
CA / ICWA / Graduate in Commerce / Finance with 5+ years in O2C / AR roles and 2+ years in a supervisory / managerial capacity.
Proven experience with ERP platforms (SAP, Oracle, NetSuite) and strong Excel skills for reconciliations and reporting.
Demonstrated track record of reducing DSO, managing collections, cash application, and dispute resolution for B2B or enterprise customers.
Preferred :
Experience in SaaS or technology companies, exposure to global billing models and multi-currency AR.
Familiarity with SOX compliance, IFRS accounting, GST implications for invoicing, and audit processes.
Hands-on experience with process automation (RPA) or BI tools (Power BI / Tableau) to build dashboards and drive insights.
Benefits & Culture Highlights :
On-site role in India with ownership of a mission-critical finance function and visible impact on working capital.
Collaborative, metrics-driven culture that rewards operational excellence, process innovation, and leadership development.
Opportunities to lead digital transformation initiatives across ERP and automation platforms.
We seek an experienced, hands-on Order-to-Cash Manager who combines operational discipline with stakeholder finesse-someone who will own cash conversion, strengthen controls, and scale O2C processes as the business grows.
If you thrive in high-accountability finance roles and have a bias for measurable outcomes, we want to hear from you.