Talent.com
This job offer is not available in your country.
Process Manager

Process Manager

ConfidentialPune, Mumbai
30+ days ago
Job description

Minimum Academic Qualifications :    Graduation (B.Com. / BBA / BBM / BCA) / Post Graduation (CA / M.Com. / MBA / MCA / PGDM)

Experience Span :   3 to 5 years of experience in handling a team of a minimum of 20 members with experience in experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc. and an overall experience of 6 to 10 years

Process / Activities with Experience :

  • Should have understanding of brokerage activities such as trade matching, invoice reconciliation, GMI rate update, trade affirmation on electronic platform, SSI update etc.
  • Should have understanding of brokerage fee calculation and rate card review / update
  • Should have working knowledge of electronic platforms such as Atlantis, GMI etc.
  • Should have basic product knowledge for Fixed Income, Equity Swaps, Equity Options, FX Forward, FX Options
  • Should able to communicate effectively with global counterparties and trade support groups to confirm settlement amount / resolve discrepancies & breaks
  • Should have experience in either of these - LD brokerage, OTC Brokerage or electronic brokerage
  • Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day
  • Should be able to work with teams across time-zones and cultures
  • Should be organized, detail oriented, flexible, self-starter & highly motivated
  • Should have hands on experience on MS Office (Basic as well as Advance)
  • Should be able to work with teams across time-zones and cultures
  • Should be organized, detail oriented, flexible, self-starter & highly motivated
  • Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
  • Should be good with numbers and ability to derive information from data and creative problem solver
  • Financial Products Knowhow :   Commodity swaps, Equity Swaps, Equity Options, Credit Default Swaps, IRS etc.
  • Tools / industry utilities :    Preferred hands-on & understanding of Atlantis (FIA Tech), DTCC, GMI etc.

Reporting / Client Management :

  • We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting
  • Other Requirements :

  • Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
  • Knowledge of / prior experience with offshoring processes in vendor setup and methodologies highly preferred
  • Should be good with logical and quantitative abilities
  • Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team
  • Key Words  - EGUS, Docs, Clearvision, GMI, Ransys, Listed Derivatives, Exchange Traded, Atlantis, ETD, ION, Execution commission, GPS, Egains

    Role and Responsibility :

  • Work in close co-ordination with all business owners and IT team members to analyze, design, document and implement solutions to business challenges
  • Independently handle clients – establish self as a valued partner
  • Independently handle all client escalations and lead mitigation steps to prevent future escalations
  • Grooming SA's and APM's to manage process and risk effectively
  • Set goals and targets for team and give effective feedbacks on performance
  • Design innovative engagement models for effective touchpoints with clients
  • Track / design KPIs & KRIs & the thresholds for settlements process, design utilization model through time and motion studies
  • Build domain expertise and lead from the front
  • Training, delivery management, mentoring
  • Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member
  • Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
  • Preparing various business reports like weekly and monthly business reviews to give visibility around key metrics to clients
  • Skills Required

    and KPIs, designing SOPs, Handling escalations

    Create a job alert for this search

    Manager • Pune, Mumbai

    Related jobs
    • Promoted
    Process Optimisation Analyst

    Process Optimisation Analyst

    RED GlobalMumbai, IN
    Process Optimisation Analyst - 6 months renewable contract - Remote.This role will play a key part in identifying inefficiencies, eliminating waste, and maximizing the value of automation and proce...Show moreLast updated: 5 days ago
    • Promoted
    Lead - Process Policy

    Lead - Process Policy

    IndusInd Bankmumbai, maharashtra, in
    Head - Retail Liabilities & Payment Products.As a Process and Policy Manager, the candidate would be responsible for ensuring Compliance of various liabilities & payment products as per regulators ...Show moreLast updated: 16 days ago
    Manager - Process innovation

    Manager - Process innovation

    Vitasta Consulting Pvt LtdMumbai, MH, Maharashtra, IN
    Key Responsibilities : Show moreLast updated: 30+ days ago
    • Promoted
    Associate Process Manager - TM

    Associate Process Manager - TM

    ConfidentialMumbai
    Associate Process Manager Roles & responsibilities : .Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client and internal managers to bring issues...Show moreLast updated: 30+ days ago
    • Promoted
    Business Process Manager

    Business Process Manager

    CMA CGMmumbai, maharashtra, in
    The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region.This role will ...Show moreLast updated: 17 days ago
    • Promoted
    Global Process Manager

    Global Process Manager

    Right Advisors Private LimitedMumbai, Maharashtra, India
    The Global Process Expert (GPE) supports the Global Process Owner (GPO) in driving efficient, standardized, and continuously improving end-to-end business processes, including system deployment and...Show moreLast updated: 2 days ago
    • Promoted
    Business Process Manager-HO & SUPPORT-Processes

    Business Process Manager-HO & SUPPORT-Processes

    ConfidentialMumbai, India
    Retail Liabilities - Process Unit.Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensurin...Show moreLast updated: 8 days ago
    • Promoted
    Senior Process Manager

    Senior Process Manager

    ConfidentialPune, Mumbai
    Create and maintain business requirements document including business workflow and data flow diagram which can be understandable by business and technical team. Monitor that all requirements and dev...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Process Manager

    Associate Process Manager

    eClerxMumbai, IN
    Good communication skills and client interaction skills.B2B Integration Knowledge : - End-to-end understanding of customer onboarding processes. Hands-on experience with B2B profile setup and deploym...Show moreLast updated: 25 days ago
    • Promoted
    Assistant Manager Process Engineering

    Assistant Manager Process Engineering

    Hyvamumbai, maharashtra, in
    Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the develo...Show moreLast updated: 19 days ago
    • Promoted
    National Process Manager

    National Process Manager

    Saint-Gobain Group in Indiamumbai, maharashtra, in
    A 350-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs 176,000 people across 64 countries with over 90 nationalities.A fortune 500 company, ...Show moreLast updated: 17 days ago
    • Promoted
    Process Associate

    Process Associate

    Anand Rathi Share and Stock Brokers Ltdmumbai, maharashtra, in
    Discussing with process owner and drafting SOP.Reviewing the process and identify inefficiencies in operational processes. Identify and evaluate operational, financial, and regulatory risks and Iden...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Process Manager

    Associate Process Manager

    ConfidentialMumbai
    MIS reports of daily, weekly and monthly basis .Ticket distribution to technicians.Provide technical support to VIP users. Provides IT support for desktops, printers, peripherals, telephone systems,...Show moreLast updated: 30+ days ago
    • Promoted
    Process Manager

    Process Manager

    Tata Consultancy Servicesmumbai, maharashtra, in
    TCS hiring for Process Manager @ Mumbai.Excellent written and verbal communication skills; problem solving, decision making, analytics and articulation. presentation skills; attention to details.Ad...Show moreLast updated: 30+ days ago
    • Promoted
    Process Manager

    Process Manager

    ConfidentialMumbai
    Process Manager Role and responsibilities : .Collaborate with clients to understand their business objectives and provide analytic solutions that positively address their needs.Conduct discovery sess...Show moreLast updated: 30+ days ago
    • Promoted
    Process Manager - Margins

    Process Manager - Margins

    ConfidentialMumbai
    Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans. completing system audits and analyses; managing system...Show moreLast updated: 20 days ago
    • Promoted
    Process Manager - ETD

    Process Manager - ETD

    ConfidentialMumbai
    Associate Process Manager Roles & responsibilities : .Experience in experience in manual brokerage or electronic brokerage platforms such as Atlantis, GMI etc. Escalate issues to client and internal m...Show moreLast updated: 30+ days ago
    • Promoted
    National Process Manager

    National Process Manager

    ConfidentialMumbai, India
    A 350-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs 176,000 people across 64 countries with over 90 nationalities.A fortune 500 company, ...Show moreLast updated: 8 days ago
    • Promoted
    Process Trainer

    Process Trainer

    AltisourceMumbai, IN
    Preferred candidate should have experience in US Mortgage Domain.Experience - 3years in process training,.Maximum package offered would be 9 LPA. Facilitate training courses in both live and on-line...Show moreLast updated: 3 days ago
    • Promoted
    Senior Manager / Associate Director - Business Process Optimization

    Senior Manager / Associate Director - Business Process Optimization

    University of the Peoplethane, maharashtra, in
    Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role as a. Business Process Optimization M...Show moreLast updated: 30+ days ago