Business Process Manager-HO & SUPPORT-Processes

Position Title - Team Member - RL PROCESS Team

Department

Retail Liabilities - Process Unit

Location

Mumbai

Number of Positions

Reporting Relationships

Process Manager

Position Grade

M4 / M5

Job Role : Job Role

• Writing detailed comprehensive processes basis changes in regulation, product, system etc post analyzing risks and responsibilities from all perspectives & ensuring timely release of the same by liaising with respective stakeholders.
• Liaisoning with stakeholders like Compliance / Risk / Product / Legal / OPS etc. to gather information.
• Identification of existing processes for revision / updation.
• Providing tailor made solutions to Branches for specific business requirements.
• Provide assistance to product / operations / management.
• The team member will be responsible for ensuring that customer requests for deceased claim settlement are closed within defined TAT of Bank
• Any process / policies affecting Retail Liabilities customers will have to be routed through this Team.
• Handling query desk for quick resolution of queries / clarifications raised by channel

Job Role

Job Requirements :

Job Role

If you wish to apply for this job position, please fill your details in the pplication Form and mail to _________________________________________

Please mention the following in the subject line as ' 'Position Name' -' Your Name' - ' Your Current Business group '

Application :