Key Deliverables :
- Drive merchant acquisition and servicing through a team of BDEs / RTLs
- Improve execution quality via audits and field reviews
- Ensure brand visibility and active participation in BTL campaigns
- Monitor market competition and ensure proper reporting to leadership
Role Responsibilities :
Lead and coach a team of 8–10 BDEs / RTLs for performance deliveryHire, train, and retain frontline sales staff across territoryResolve merchant issues and manage escalations effectivelyEnsure timely payout closures and compliance documentationSkills Required
Sales, B2C, Customer Service, Field Sales, Btl