Talent.com
This job offer is not available in your country.
(Apply in 3 Minutes) Training Manager

(Apply in 3 Minutes) Training Manager

JW Marriott, BengaluruIndia
23 hours ago
Job description

JOB SUMMARY

Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

CANDIDATE PROFILE

Education and Experience

  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.

OR

  • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
  • CORE WORK ACTIVITIES

    Administering Employee Training Programs

  • Promotes and informs employees about all training programs.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Ensures employees receive on-going training to understand guest expectations.
  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
  • Meets with training cadre on a regular basis to support training efforts.
  • Observes service behaviors of employees and provides feedback to individuals and / or managers.
  • Evaluating Training Programs Effectiveness

  • Monitors enrollment and attendance at training classes.
  • Meets regularly with participants to assess progress and address concerns.
  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Measures transfer of learning from training courses to the operation.
  • Ensures adult learning principles are incorporated into training programs.
  • Developing Training Program Plans and Budgets

  • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.
  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  • Makes any necessary adjustments to training methodology and / or re-trains as appropriate.
  • Aligns current training and development programs to effectively impact key business indicators.
  • Establishes guidelines so employees understand expectations and parameters.
  • Develops specific training to improve service performance.
  • Drives brand values and philosophy in all training and development activities.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  • Managing Training Budgets

  • Participates in the development of the Training budget as required.
  • Manages budget in alignment with Human Resources and property financial goals.
  • Manages department controllable expenses to achieve or exceed budgeted goals.
  • Utilizes P-card if appropriate to control and monitor departmental expenditures.
  • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Create a job alert for this search

    Training Manager • India

    Related jobs
    • Promoted
    Training Manager

    Training Manager

    TPIndia
    We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate about learning and ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ [Urgent] Training Manager

    ▷ [Urgent] Training Manager

    TPIndia
    About the Role : We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate abo...Show moreLast updated: 3 hours ago
    • Promoted
    • New!
    ▷ Immediate Start! Training Lead

    ▷ Immediate Start! Training Lead

    DeluxeIndia
    As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Wal...Show moreLast updated: 3 hours ago
    • Promoted
    Training and Development Manager

    Training and Development Manager

    Presidency University BangaloreIndia
    We’re Hiring : Training & Development Manager!.Do you thrive in a fast-paced environment where.Training & Development Manager. What You’ll Do : Lead end-to-end.What We’re Looking For : Proven experienc...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    ▷ Immediate Start : Training Manager

    ▷ Immediate Start : Training Manager

    Food WhispererIndia
    Create training programs to address skill gaps in employees.Prepare learning materials for programs.Develop onboarding programs for new employees. Handle orientation for new employees.Conduct induct...Show moreLast updated: 3 hours ago
    • Promoted
    • New!
    Only 24h Left : National Expert Training Manager

    Only 24h Left : National Expert Training Manager

    Zydus WellnessIndia
    National Expert Training Manager.The National Expert Training Manager will be responsible for designing, delivering, and monitoring the Expert Sales Force capability-building agenda across India.Th...Show moreLast updated: 3 hours ago
    • Promoted
    AVP - Operations Technical Learning & Training [T500-20119]

    AVP - Operations Technical Learning & Training [T500-20119]

    MUFGIndia
    Japan’s premier bank, with a global network spanning in more than 40 markets.Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to busin...Show moreLast updated: 30+ days ago
    • Promoted
    Rotating Equipment Reliability Consultant / Trainer

    Rotating Equipment Reliability Consultant / Trainer

    EC-Energy EventsNagpur, IN
    EC-Energy Events is looking for an experienced Rotating Equipment Reliability Consultant / Trainer to join our growing pool of experts supporting technical conferences, training programs, and worksho...Show moreLast updated: 8 days ago
    • Promoted
    Training Manager

    Training Manager

    Food WhispererIndia
    Create training programs to address skill gaps in employees.Prepare learning materials for programs.Develop onboarding programs for new employees. Handle orientation for new employees.Conduct induct...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Fitness Trainer [Apply in 3 Minutes]

    Fitness Trainer [Apply in 3 Minutes]

    WTF GymsIndia
    Conduct one-on-one and group training sessions tailored to client goals (weight loss, muscle gain, strength, rehab, etc.Perform fitness assessments and design personalized workout & nutrition guida...Show moreLast updated: 3 hours ago
    • Promoted
    Training Manager

    Training Manager

    JW Marriott, BengaluruIndia
    JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision.Works with property leade...Show moreLast updated: 7 days ago
    • Promoted
    Training Manager (Apply in 3 Minutes)

    Training Manager (Apply in 3 Minutes)

    TPIndia
    About the Role : We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate abo...Show moreLast updated: 9 days ago
    • Promoted
    Training Manager

    Training Manager

    The HIRDIndia
    This is a leadership role focused on.Key Responsibilities : Lead training operations at the account level, ensuring all goals are met. Design and implement learning integration and transition plans....Show moreLast updated: 6 days ago
    • Promoted
    Assistant Manager - Process Training - Bangalore

    Assistant Manager - Process Training - Bangalore

    WNSIndia
    Reporting to Group Manager / Sr.Group Manager Training - Ensuring strict and absolute compliance to the training governance plan of the business - Identifying training and development needs through...Show moreLast updated: 17 days ago
    • Promoted
    Manager - Training (Leadership and Behavioral)

    Manager - Training (Leadership and Behavioral)

    EXLIndia
    Develop comprehensive L&D strategies aligned with organizational objectives, focusing on leadership development and skill enhancement. Lead the design and delivery of leadership skill assessments, p...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    ▷ Apply in 3 Minutes : Manager

    ▷ Apply in 3 Minutes : Manager

    Mount Talent Consulting Pvt Ltd.India
    Job Title - Topic Advisory Manager – Tech Strategy & Advisory EMEA.Management Level : 07 - Manager.Location : Mumbai, Bengaluru, Pune, Hyderabad & Gurugram. Must have skills : Business development.Goo...Show moreLast updated: 3 hours ago
    • Promoted
    Apply in 3 Minutes! Manager

    Apply in 3 Minutes! Manager

    EXLIndia
    Hands-on development and engineering for automation, AI-driven solutions, and workplace orchestration.Collaboration with BU leaders to translate business problems into technology solutions.Continuo...Show moreLast updated: 30+ days ago
    • Promoted
    Training Manager

    Training Manager

    LearnystIndia, India
    Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners.We enable educators, coaching institutes, and enterprises to create, market, and deliv...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ Apply in 3 Minutes : Training Manager

    ▷ Apply in 3 Minutes : Training Manager

    Food WhispererIndia
    Create training programs to address skill gaps in employees.Prepare learning materials for programs.Develop onboarding programs for new employees. Handle orientation for new employees.Conduct induct...Show moreLast updated: 3 hours ago
    • Promoted
    Training Lead

    Training Lead

    DeluxeIndia
    As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Wal...Show moreLast updated: 30+ days ago