Solutions Engineer - I

Description and Requirements

• Work closely with the project management team in designing technical solutions for multiple projects and ensuring their efficacy.
• Analyze current technologies used within the company and develop steps and processes to improve them.
• Prioritize incoming technical issues and perform root cause analyses. Escalate issues (when required) to the appropriate engineer. Provide timely workarounds and solutions when possible.
• Articulate features and differentiate solutions and product offerings to audiences ranging from project managers to end clients.
• Work with clients to help them integrate platform / tool APIs.
• Drive operational efficiency by writing scripts and APIs (Python, JS) to automate day-to-day tasks.
• Work closely with software engineers and the product management team to understand new product capabilities and identify, prioritize, and fix customer issues or code bugs.
• Document technology solutions in precise detail to ensure reproducibility in the future.
• Collaborate with the Software Engineering team to devise efficient and optimal solutions for complex use cases.

Additional Job Description  Requirements :

Benefits :

Skills Required

Automation Scripting, Sql