SITA - Solution Engineer - Presales

About the job : WELCOME TO SITA :

SITA is the leading specialist in air transport communications, border management and information technology. We dont just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, immigration and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

About The Role & Team :

You will become a member of the border managements architecture team and provide consulting services to the product and customer delivery teams, helping with guidance throughout the design and development process of our business opportunities. You will also be designing and developing solution architectures to meet business requirements and provide value for money. The ability to be hands-on and support product and project delivery and transition work is important in addition to an architecture and design role.

As Solution Engineer Senior Manager you will have the opportunity to be involved in the end-to-end solution process at both the sales and delivery stages of the customer relationship, translating customer aims and requirements into a new solution with agreement through our governance processes.

Reporting to the Solution Engineer Director at SITA At Borders, you will be part of a team challenging the status quo, designing solutions that employ strong architecture frameworks and using technologies such as AI / Machine Learning, Biometrics Matching and Identity Management.

The world is changing.

Are you ready to define the future of travel and borders with us?

What You Will Do :

As a Manager, Customer Solution Engineering, you will work closely with other members of the Engineering team, supporting, and contributing to all aspects of the role, including :

• Design / coordinate development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendors to meet customer requirements.
• Support account teams or competency centers during the pre-contract phases (qualification proposals and contract) with technical designs and advice.
• Provide the technical qualification and own the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
• Promote SITA by furnishing customers with comprehensive up-to-date information on current products, product enhancements and new solutions through customer meetings and workshops.
• Facilitate designs to be efficiently implemented Right the First Time (RFT) and supported operationally.
• Collaborate with colleague to gain and share ideas and opportunities.
• Account for designing solutions for large or complex programs in accordance with business strategies, standards, and processes.
• Ensure designs in compliance with Industry standards and architectural plans.
• Lead and coordinate with subject matter experts (SMEs) involved with solution design and subsequent implementation.
• Work with the architects, development, and products engineering teams within the SITA Government business unit to products successful customer designs.
• Assess the viability and value of new technologies and patterns, working to ensure we align with the businesss technical aims for scalability and growth.
• Understanding of system security

Qualifications : WHO YOU ARE :

(ref : hirist.tech)