Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls / Emails from shared services center in India.
Control overdue ageing of outstanding invoices.
Ensuring smooth inflow of cash within payment terms.
Sending reminders to customer to avoid payment delays.
Meeting productivity and quality benchmark defined from time to time.
Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
Ensuring deliverables as per agreed SLA's
Shift Timings
Shift time would be 5 : 30PM to 2 : 30AM
Flexible to work in different shift and extended working hours as per requirement.
What You Need to Succeed
Qualifications Graduate
Technical Skills
2-4 years' experience into international customer service preferably into cash collections.
SAP knowledge will be preferred.
Telephonic skills should be excellent.
Soft Skills
Fluency in English (written and spoken)
Good communication skills (verbal, written, presentation)
Strong process knowledge with focus on constantly improving productivity and processes
Our Offer to You
"One Team" that thrives on collaboration and innovation.
Opportunities to work with Global teams.
An open, fair, and inclusive environment
Multitude of learning and growth opportunities
Medical insurance for you & your family, with access to Telemedicine application
A brand name that is identified worldwide with precision, quality, and innovation.
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Collection Collection • mumbai, India
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