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Associate - Collections

Associate - Collections

Mettler Toledomumbai, India
11 hours ago
Job description

Our Opening and Your Responsibilities

  • Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls / Emails from shared services center in India.
  • Control overdue ageing of outstanding invoices.
  • Ensuring smooth inflow of cash within payment terms.
  • Sending reminders to customer to avoid payment delays.
  • Meeting productivity and quality benchmark defined from time to time.
  • Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
  • Ensuring deliverables as per agreed SLA's

Shift Timings

  • Shift time would be 5 : 30PM to 2 : 30AM
  • Flexible to work in different shift and extended working hours as per requirement.
  • What You Need to Succeed

    Qualifications  Graduate

    Technical Skills

  • 2-4 years' experience into international customer service preferably into cash collections.
  • SAP knowledge will be preferred.
  • Telephonic skills should be excellent.
  • Soft Skills

  • Fluency in English (written and spoken)
  • Good communication skills (verbal, written, presentation)
  • Strong process knowledge with focus on constantly improving productivity and processes
  • Our Offer to You

  • "One Team" that thrives on collaboration and innovation.
  • Opportunities to work with Global teams.
  • An open, fair, and inclusive environment
  • Multitude of learning and growth opportunities
  • Medical insurance for you & your family, with access to Telemedicine application
  • A brand name that is identified worldwide with precision, quality, and innovation.
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    Collection Collection • mumbai, India

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