Collection Executive

Job description

• Reconciling accounts : Reconciling customer accounts by following up on payments and updating account status
• Identifying overdue accounts : Monitoring accounts receivable to identify overdue accounts
• Resolving issues : Investigating and solving customer problems, including billing issues and complaints
• Negotiating payment terms : Negotiating payment terms with customers
• Maintaining records : Keeping records of contacts, attempted contacts, and payments collected
• Complying with legal guidelines : Ensuring that the collection structure complies with legal guidelines
• Monitoring collection agencies : Monitoring collection agencies and executives to identify fraudulent practices
• Preparing reports : Preparing and presenting weekly reports on collection activities and progress

INTERESTED CANDIDATES CAN APPLY OR CONTACT :

SHREYANSHI GUPTA