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Senior Associate- Logistics

ConfidentialBengaluru / Bangalore

21 days ago

Job description

Manage all aspects of shipping routes and delivery, specifically with regard

to customer satisfaction. Proactively anticipates and defuses potential

customer and vendor problems related to freight, packaging and delivery.

Develop and implement transportation strategies for both international and

domestic freight services

Audits freight Invoices (domestic and International) and the freight applied

to sales orders. Approves and / or recommend invoice payment.

Responsible for improving the routing of all shipments to achieve cost

reductions in transportation costs

Create and maintain key freight KPIs for the logistics operations; compiles

information for monthly freight analysis reporting and Distribution Center

metrics reporting, calculates monthly freight accruals

Act as escalation point for communication with suppliers, 3PL, Finance,

Sales, Warehouse and Manufacturing

Work with transportation companies as required to resolve shipping and

receiving issues

Communicate internally and externally regarding transportation

requirements

Interface with service providers to ensure the facilities are receiving

exceptional service from the transportation service providers

Maintain excellent relationships with Sales, Operations and Freight Vendors

by accurately interpreting contracts, tariffs and rates and by providing accurate,

clear and concise information in a timely manner.

Work with Sales, Operations and Vendors to ensure the correct freight cost is quoted, entered into the Black Box system, invoiced to the customer, and

paid on the invoice. Ensure compliance with all Customs requirements and programs

Evaluate existing freight rates and proposed changes in rates and

recommends changes in freight carriers, rates and discount structures.

Create efficient processes to collect, distribute, and store freight quote

information for future order execution and invoice payment.

Create routing guides and shipping instructions for inbound and outbound

shipments (domestic and international). Contacts vendors to ensure compliance.

Coordinate with the Distribution Center on packaging requirements and

creates processes for order placement and inventory tracking.

Manage freight claim submission and follow-up by working across

department lines and with customers. Creates processes to avoid future

claims.

Processes customer requests for industry compliance. Works with

suppliers and Product Engineering to ensure that all necessary documents are

received and customer requests are fulfilled in a timely manner.

Skills Required

Vendor Management, Customer Service, Reporting, Sales, Warehouse, Compliance

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Senior Associate • Bengaluru / Bangalore

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