This job offer is not available in your country.

Colt Technology Services - Salesforce Architect - CRM Analytics

COLT TECHNOLOGY SERVICES INDIA PRIVATE LIMITEDGurgaon

30+ days ago

Job description

Key accountabilities :

Leadership :

Lead architecture and design discussions with technical architects, data architects, solution architects, technical teams, and developers.
Lead the implementation, configuration, and optimization of Salesforce Customer 360 to meet business requirements.

Platform Development :

Expertise in Salesforce Data Model (objects, fields, relationships) and how to design custom data models using CRM Analytics for business needs.

Design and develop scalable, high-performing solutions across Sales Cloud and CRM Analytics.

Design and develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning components, and other Salesforce technologies.

Ensure data integrity, security, and compliance within the Salesforce environment.

Expertise in tools like Process Builder and Flow Builder.

Expertise in AI-driven Salesforce solutions such as Salesforce Einstein for predictive analytics, insights, and personalization (Einstein Analytics, Einstein Prediction Builder, etc.).

Stay updated with Salesforce innovations and emerging technologies to optimize solutions.

Support business teams in identifying opportunities for automation and process improvements.

Integration Development :

Extensive knowledge of integrations between Salesforce and other enterprise systems using APIs, middleware tools like MuleSoft, third-party tools, data loader and data integration techniques.

Extensive experience on Salesforce's REST and SOAP APIs for integration with third-party systems.

Ensure seamless data flow and synchronisation between Salesforce and external systems.

Troubleshoot and resolve integration issues, ensuring data integrity and consistency.

Data Management and Governance :

Ensuring high data quality, implementing validation rules, and following best practices for data governance in Salesforce.

Reporting & Analytics : Creating custom reports, dashboards, and leveraging Salesforce Einstein Analytics for deeper insights.

Data Security : Understanding of data security, sharing rules, field-level security, roles, and profiles in Salesforce.

Customer 360 Implementation :

Unified Customer View : Design solutions that aggregate customer data from across all Salesforce Clouds (Sales, Service, Marketing, etc.) to create a 360-degree customer view.

Customer Journey Mapping : Mapping out the customer journey across touchpoints to improve customer experience and engagement.

Customer Segmentation : Leveraging data for segmentation and personalization strategies, especially with Marketing Cloud and Sales Cloud.

Quality Assurance :

Conduct code reviews to ensure code quality, performance, and security.

Develop and execute unit tests, integration tests, and user acceptance tests.

Troubleshoot and resolve issues related to Salesforce applications and integrations.

Documentation & Training :

Create and maintain technical documentation for Salesforce solutions and integrations.

Provide training and support to end-users and team members on Salesforce functionalities and best practices.

Other accountabilities (optional) :

Ensure adherence to development standards.

Key performance indicators (financial and non-financial) :

Number of enhancements.

Number of defects per enhancement.

Number of projects delivered.

Relationships and key contacts :

Sales Enablement

Marketing

Data Architecture

Application Development

Product and Technology

(ref : hirist.tech)

Create a job alert for this search

Salesforce Architect • Gurgaon

Related jobs

Promoted

Salesforce HealthCloud Functional Consultant

People Tech Group Incgurugram, uttar pradesh, in

Salesforce HealthCloud Functional Consultant.India (Remote – Offshore for Australia client).We are looking for an experienced. Salesforce HealthCloud Functional Consultant.HealthCloud capabilities w...Show moreLast updated: 18 days ago

Promoted

Salesforce Life Sciences Cloud Consultant / Architect

Tata Consultancy Servicesnew delhi, delhi, in

Role • • : Salesforce Life Sciences Cloud Consultant / Architect.Required Technical Skill Set : Salesforce Life Sciences Cloud Consultant / Architect. Desired Experience Range : 10 - 18 yrs.Notice Period : Im...Show moreLast updated: 26 days ago

Promoted

Ignitus Labs - Salesforce Technical Architect - Apex / Visual Force

Ignitus Labs Private LimitedGurgaon

About the Role : We are looking for a highly experienced Salesforce Technical Architect to join our team on a 6-month (extendable) contract.The id...Show moreLast updated: 30+ days ago

Promoted

Salesforce DevOps - Contract

Gravity Infosolutions, Inc.Ghaziabad, IN

Role : Salesforce Senior Technical Consultant DevOps - Contract.Senior Technical Consultant - DevOps is expected to be hands-on expert in Salesforce DevOps. This role will lead DevOps delivery for sm...Show moreLast updated: 5 days ago

Promoted

Salesforce DevOps Consultant - Contract

Gravity Infosolutions, Inc.Ghaziabad, IN

Promoted

Salesforce Technical Architect - Sales & Service Cloud

Metacube Software Pvt. Ltd.Delhi, IN

Remote

Job Description : Key Responsibilities : - Independently own and lead pr...Show moreLast updated: 30+ days ago

Promoted

Salesforce Technical Architect - LWC / Aura Framework

True Tech ProfessionalsDelhi, IN

Remote

Job Title : Salesforce Technical Architect.Experience Required : 8+ Years.Availability : Immediate Joiner Only.Role Overview : ...Show moreLast updated: 11 days ago

Promoted

Salesforce Architect - Apex / LWC

MindBrainDelhi, IN

Remote

Position : Salesforce Architect (Service Cloud + Field Service Lightning) Location : Remote Experience : ...Show moreLast updated: 30+ days ago

Promoted

Salesforce Life Sciences Cloud Senior Tech Lead

Tata Consultancy Servicesfaridabad, haryana, in

Salesforce Life Sciences Cloud Senior Tech Lead.Desired Experience Range : 10 - 16 years.Location of Requirement : PAN India. Advanced knowledge of Salesforce CRM platforms.Good knowledge of Care mana...Show moreLast updated: 8 days ago

Promoted

Salesforce Solution Architect - Field Service Lightning

Lancesoft India Pvt LtdNoida

About the Role : We are looking for an experienced Salesforce Solution Architect (FSL) to join our growing team.The ideal candidate will bring deep expertise in Salesforce Serv...Show moreLast updated: 30+ days ago

Promoted

Salesforce Architect

AscendionGhaziabad, IN

Job Title : : Salesforce Architect.Domain experience : : Electrification, Robotics.Experience : : Minimum 10 years relevant experience. We are seeking a Salesforce Solution Architect to lead the design...Show moreLast updated: 26 days ago

Promoted

ServiceMax / Salesforce Architect

Dexian IndiaGhaziabad, IN

IT and field service applications team.This role will partner closely with our.Urology and Endoscopy sales teams.ServiceMax solutions on the Salesforce platform. The ideal candidate will have deep e...Show moreLast updated: 8 days ago

Promoted

Salesforce Data Cloud Architect

RialtesGhaziabad, IN

Job Description : Salesforce Data Cloud Lead.Freelance / Contract - 6 months.We are looking for an experienced.This role requires deep knowledge of. Salesforce Data Cloud (formerly Customer Data Plat...Show moreLast updated: 30+ days ago

Promoted

Colt Technology Services - Salesforce Architect - CRM Analytics

COLT TECHNOLOGY SERVICES INDIA PRIVATE LIMITEDGurugram

Key accountabilities : Leadership : - Lead architecture and design discussions with technical architects, data architects, sol...Show moreLast updated: 30+ days ago

Promoted

Salesforce Architect

InterEx Groupgurugram, uttar pradesh, in

Freelance Salesforce Architect (CPQ) – Contract then Permanent.Remote (CET Hours) | Initial Freelance Contract |.Shape the Future with Salesforce!. Ready to take on a high-impact freelance role with...Show moreLast updated: 30+ days ago

Promoted

Salesforce Functional Consultant (CPQ)

Katzion a GlobalLogic CompanyDelhi, IN

Job Title : Salesforce Functional Consultant.Katzion is a trusted Salesforce Summit Partner and we are seeking a highly skilled and experienced. Salesforce Functional CPQ Consultant.The ideal candida...Show moreLast updated: 30+ days ago

Promoted

Salesforce Technical Lead

Mphasisgurgaon, haryana, in

Job Title : Salesforce Technical Lead.A Salesforce Technical Lead (TL) plays a crucial role in managing and delivering Salesforce projects and brings extensive Salesforce knowledge.Overall, 7-12 yea...Show moreLast updated: 6 days ago

Promoted

Salesforce Marketing cloud

Tata Consultancy Servicesgurugram, uttar pradesh, in

Role • • : Salesforce Marketing cloud.Required Technical Skill Set : Salesforce Marketing cloud.Desired Experience Range : 10 - 18 yrs. Notice Period : Immediate to 90Days only.We are currently planning t...Show moreLast updated: 26 days ago

Promoted

Salesforce Tech Architect

ADV TECHMINDSGurugram, Haryana, India

We are looking for a seasoned professional who has successfully led contact center telephony.The ideal candidate should have strong expertise in the Genesys Cloud Telephony.The role requires a soli...Show moreLast updated: 30+ days ago

Promoted

Salesforce Technical Architect - Sales / Service Cloud

Coders Brain Technology Private LimitedGurugram

Salesforce Technical Architect Location - Gurgaon Experience : 6+ Job Summary...Show moreLast updated: 30+ days ago