Responsibilities
Workflow Optimization and Automation : Evaluate and enhance marketing processes to improve efficiency and effectiveness, striving for world-class operations.
Facilitate Campaign Management : Coordinating the execution of marketing campaigns, ensuring they are aligned with business objectives and delivered on time.
Performance Monitoring : Collecting timely campaign data to ensure performance being evaluated consistently across the regions and against the business goals. Identify bottlenecks and implement data-driven solutions to optimize performance and achieve ambitious goals, including tracking the OKR with regional marketing team
Training and support : Provide training and ongoing support for marketing team members on new tools and best practices including : on-boarding / tool introduction / process introduction
Internal Process Co-ordination : keep track of purchase orders, and contracts to ensure flawless financial management and legal compliance
Compliance : Ensure all marketing activities comply within company policies and IP standards
Cross-functional Collaboration : Establish and manage relationships with cross-functional team and regional marketing team to optimize process
Project Management
Qualifications
Bachelor’s degree in Marketing, Business, or related field.
3-5 years of experience in marketing operations or related role.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and meet deadlines successfully.
Attention to detail and dedication to data accuracy.
Understanding of digital marketing channels / funnel and metrics.
Ability to work in a fast-paced hybrid environment and handle stress appropriately.
Experience working on cross-functional teams with the ability to communicate effectively through written and verbal communications, including asynchronous interactions with others.
Experience with field marketing operations, particularly in the tech industry, is a plus.
Experience in the gaming industry is a plus.
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Operation Manager • Bengaluru, India