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Specialist Quality Services (Product Complaints)

Specialist Quality Services (Product Complaints)

ConfidentialHyderabad / Secunderabad, Telangana
9 days ago
Job description
  • Handle Product Technical Complaints and Field Alerts for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards.
  • Evaluate complaints for severity and risk, ensuring timely review and processing.
  • Prioritize and enter complaints into the global database, monitoring complaint activity for assigned regions / countries / manufacturing sites.
  • Conducting thorough analyses to identify the root causes of defects reported in customer complaints, utilizing IT tools for data accuracy.
  • Comprehensive review of batch records, correlating relevant manufacturing data with quality events and deviations to elucidate reported defects.
  • Collaborating with production and laboratory departments to gather comprehensive field data for investigations.
  • Focus on operational tasks within the compliant handling process.
  • Ensure qualitative, GMP-compliant processing of the complaint process.
  • Focus on independent, function-specific duties and responsibilities.
  • Experience :

    • 1-3 years of related experience in the pharmaceutical industry.
    • Should be knowledgeable in Quality functions of pharmaceutical industry.
    • Required skills :

    • Proficient in problem-solving, attention to detail, and good organizational skills.
    • Work in a team-oriented, flexible, and proactive manner.
    • Analytical skills and ability to multitask in a stressful environment.
    • Education :

    • Bachelor s or Masters in Life Sciences / Healthcare, Business Administration, Engineering or Information Technology.
    • Skills Required

      Problem-solving, Attention To Detail, Organizational Skills, Teamwork, Flexibility

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    Quality Specialist • Hyderabad / Secunderabad, Telangana

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