Greet and Assist Visitors and Clients
- Create a positive first impression with a warm smile and welcoming demeanor.
- Guide clients and visitors to the appropriate departments or real estate agents.
- Provide accurate information on available properties and services offered.
Answer and Direct Phone Calls
Handle a busy multi-line phone system efficiently.Direct calls promptly to the concerned departments or agents.Respond to inquiries regarding property listings, appointments, and general office information with professionalism and courtesy.Schedule Appointments and Manage Calendars
Maintain organized schedules for real estate agents.Coordinate appointments between clients, agents, and external parties.Utilize calendar management tools to avoid conflicts and ensure optimal scheduling.Handle Incoming and Outgoing Correspondence
Sort and distribute incoming mail, packages, and faxes.Draft and send professional email communications on behalf of the office.Maintain both digital and physical filing systems for office correspondence and documentation.Maintain Office Cleanliness and Organization
Ensure reception and common areas are clean, organized, and presentable.Coordinate maintenance and service of office equipment (printers, copiers, etc.).Monitor and replenish office supplies as needed.Assist with Administrative Tasks
Support agents and staff by preparing documents, reports, and presentations.Conduct research and gather information as needed.Collaborate with administrative personnel to improve operational efficiency.Support Real Estate Agents and Staff
Act as a reliable point of contact for internal team support.Coordinate logistics for open houses and property showings.Collaborate with the marketing team on promotional material creation and distribution.Utilize Technology and Office Tools Effectively
Operate real estate CRM systems, scheduling tools, and office software proficiently.Stay updated with relevant technological tools and software improvements.Troubleshoot basic technical issues or escalate them to IT support when required.Qualifications & Experience
Graduate in any discipline (preferred : Business Administration or related field)1–3 years of experience in a front office, administrative, or real estate support roleSkills Required
Receptionist Duties, Client Interaction, appointment scheduling