Customer Service Executive -Shipping

We are seeking a Customer Service Export with 1-3 years of experience to join our team. As a Customer Service Export, you will be responsible for ensuring that our customers receive an exceptional level of service and support. You will work closely with our sales and operations teams to ensure that customer needs are met and exceeded.

Responsibilities

• Answering customer inquiries via phone, email, and chat
• Providing technical support for our products and services
• Processing customer orders and returns
• Resolving customer complaints and issues
• Maintaining accurate records of customer interactions
• Collaborating with sales and operations teams to ensure customer satisfaction
• Identifying opportunities to improve customer experience.

Skills and Qualifications

Skills Required

Support, Shipping, Export, Customer Service, Logistics, Conflict Resolution, Communication