UI Support Engineer-Web Component Integration & Customer SupportConfidential • Bengaluru / Bangalore, India

UI Support Engineer-Web Component Integration & Customer Support

Confidential • Bengaluru / Bangalore, India

23 days ago

Job description

Job Requirements

Job Title : UI Support Engineer-Web Component Integration & Customer Support

Key Responsibilities

Need to play individual UI support engineer role

Job Summary :

We are seeking a detail-oriented and customer-focused UI Support Engineer to support the adoption and integration of our web components across multiple product teams. This role is ideal for someone with a strong understanding of modern web technologies who enjoys troubleshooting, resolving issues, and working closely with developers and designers to ensure seamless integration and customer satisfaction.

Key Responsibilities :

Act as the first line of support for teams integrating web components into applications built with Angular, React, Vue, and TypeScript.

Triage, investigate, and resolve defects, integration issues, and runtime bugs reported by internal product teams.

Collaborate with core developers to escalate and track complex issues requiring component-level changes.

Provide real-time debugging support and guidance on best practices for using components.

Ensure components are used in compliance with accessibility (WCAG 2.1+), i18n, multi-lingual, and RTL standards.

Assist teams in prototyping integration scenarios using StackBlitz to reproduce issues or demonstrate solutions.

Monitor and maintain code quality and security using tools like Sonar, and ensure adherence to secure coding practices.

Support performance troubleshooting and optimization of component usage in consuming applications.

Collaborate with UX and design teams to ensure accurate implementation of Figma-based designs.

Document common issues, solutions, and integration patterns to improve self-service support and onboarding.

Required Skills & Qualifications :

Strong understanding of HTML, CSS / SCSS, JavaScript / TypeScript, and modern frontend frameworks.

Experience with Lit or other web component libraries is a plus.

Familiarity with Angular, React, and Vue integration patterns.

Hands-on experience with debugging tools, browser dev tools, and performance profiling.

Knowledge of accessibility standards, i18n, and RTL support.

Experience using StackBlitz for rapid prototyping and issue reproduction.

Familiarity with Sonar or similar tools for code quality and security analysis.

Strong communication and collaboration skills, with a customer-first mindset.

Ability to work in a fast-paced, agile environment and manage multiple support requests.

Preferred Qualifications :

Experience in a support engineering, developer advocacy, or technical consulting role.

Exposure to Playwright, viTest, or other testing frameworks is a plus.

Familiarity with GitHub Copilot and AI-assisted development tools.

Experience working with or supporting a design system in a large-scale enterprise environment.

Work Experience

Mandate Skills : Typescript, Javascript, HTML, CSS, SCSS

Nice to have skills : Lit, Knowledge on Figma, StackBlitz, Playwright, Familarization in Angular or React, Support Engineer mindset

Skills Required

Sonar, Css, Vue, Debugging Tools, Html, Angular, React, Typescript, Javascript, Scss

Create a job alert for this search

Customer Support • Bengaluru / Bangalore, India

Related jobs

Product Support Engineer I

Confidential • Bengaluru / Bangalore, India

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company. At Poppulo, we're working on what's next in communications and workpla...Show more

Last updated: 30+ days ago • Promoted

Tier 1 Technical Customer Support Engineer

Confidential • Bengaluru / Bangalore, India

Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable tec...Show more

Last updated: 1 day ago • Promoted

Support Engineer

Hireginie • Bengaluru, Karnataka, India

A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns managemen...Show more

Last updated: 18 hours ago • Promoted • New!

Customer Support Engineer II

Confidential • Bengaluru / Bangalore

Take end-to-end ownership of customer cases, including initial troubleshooting, root cause identification, handling impending escalations, and case resolution. Provide troubleshooting support to cus...Show more

Last updated: 13 days ago • Promoted

Associate Technical Support Engineer

Confidential • Bengaluru / Bangalore, India

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE : CHPT) is at the center of this re...Show more

Last updated: 30+ days ago • Promoted

Support Engineer

Confidential • Bengaluru / Bangalore, India

Atlassians can choose where they work - whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more

Last updated: 30+ days ago • Promoted

Senior Customer Support Engineer

Confidential • Bengaluru / Bangalore

Senior Customer Support Engineer.You'll be responsible for efficiently resolving issues, managing customer cases, and ensuring adherence to SLAs. If you have a strong background in ERP support, part...Show more

Last updated: 30+ days ago • Promoted

Technical Support Engineer 1

Confidential • Bengaluru / Bangalore, India

Last updated: 23 days ago • Promoted

Technical Support Engineer

Atlassian • Bangalore, IN

Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more

Last updated: 17 days ago • Promoted

Blue Yonder - Senior Support Engineer II

BLUE YONDER INDIA PRIVATE LIMITED • Bangalore

Description : Scope : Position is focused on supporting various Blue Yonder Planning solutions in Demand / Fulfillment / Supply Planning space acro...Show more

Last updated: 30+ days ago • Promoted

Technical Support Engineer

Five9 • Bengaluru, Karnataka, India

Join us in bringing joy to customer experience.Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday ...Show more

Last updated: 30+ days ago • Promoted

Founding Member | Customer Support & Implementation Specialist

WorkBuddyHR • Bangalore Urban, Karnataka, India

WorkBuddyHR is an early-stage startup building a next-generation HRMS platform designed for small and medium businesses.Our goal is to simplify employee onboarding, HR operations, performance manag...Show more

Last updated: 1 day ago • Promoted

Customer Support Engineer

Confidential • Bengaluru / Bangalore, India

We at Manifest AI are looking for our AI Solutions Expert, and, we aim to disrupt how eCommerce is done today.Replacing the 'search and browse way of shopping' with 'asking and Get what you want wa...Show more

Last updated: 30+ days ago • Promoted

Customer Support Specialist I

Confidential • Bengaluru / Bangalore

EagleView is hiring a quality-focused Customer Support Specialist I to join our supportive and fun team.The Customer Support Specialist I will answer questions over email, and live webchat about ge...Show more

Last updated: 30+ days ago • Promoted

Engineer - Databases [Returnship Program]

Kenvue • Vadigenhalli, Karnataka, India

Kenvue is currently recruiting for a : .Engineer - Databases [Returnship Program].At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in sc...Show more

Last updated: 4 days ago • Promoted

Support Engineer

Insight Global • Bengaluru, Karnataka, India

Overview Insight Global’s client is hiring CIAM Operations Engineers to support high-volume authentication systems for external users of Jeppesen aviation products. This role focuses on troubleshoo...Show more

Last updated: 19 days ago • Promoted

Associate Technical Support Engineer

Festo India • Bengaluru, Republic Of India, IN

To support and assist customers as required ensuring their needs of Festo products and services are met.While also interacting with internal functions e. Finance, Logistics or Production and coordin...Show more

Last updated: 1 day ago • Promoted

Technical Support Engineer

N-iX • Bengaluru, Karnataka, India

We are seeking a technically skilled senior.Kubernetes Docker and RESTful APIs.You will be responsible for delivering world-class technical support for our products helping customers overcome techn...Show more

Last updated: 30+ days ago • Promoted