Associate Technical Support Engineer

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE : CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Supervisor, Industrial Support

What You Will Be Doing

• Respond to customer inquiries (voice or email) for EV charging stations as a Technical Support Engineer – Enterprise Support.
• Provide technical support to ChargePoint customers, partners, and field support staff with focus on diagnosing, troubleshooting, and debugging ChargePoint software and hardware.
• Position provides an opportunity to continuously develop technical skills through learning and supporting next generation Electric vehicle products.
• Position requires a motivated, self-starter and self-learner with a customer-first attitude.

Primary Accountabilities

What You Will Bring

Preferred

Requirements

Location

Bangalore, India

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences / skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.

Applicants only - Recruiting agencies do not contact.

Skills Required

Linux, Technical Support, Microsoft, Application Support, Troubleshooting, Mobile Devices