Supplier Relationship Manager - FMCG

Job Title

Supplier Relationship Manager - FMCG | MAF Retail | India Head Office

The SRM Manager is responsible for fostering and developing a structured long term approach to effectively manage and build a mutually beneficial relationship with all suppliers in order to reduce cost of doing business, foster business development, continuously improve operations, and accelerate innovation.

Responsibilities

• Cascade strategic organizational priorities to suppliers and MAF countries simultaneously.
• Compile and group existing suppliers, based on their performance, importance, and other pre-defined KPIs.
• Develop and implement KPIs and establish tracking mechanisms to measure and monitor existing supplier performance against the defined KPIs.
• Develop and implement a supplier incentive program to reflect recognition and appreciation for outstanding existing suppliers.
• Develop and implement the supplier evaluation process to assess capabilities, quality, and reliability, ensuring alignment with organizational goals & Priorities.
• Foster strong and strategic relationships with key existing suppliers through regular communication and collaboration.
• Identify specific risks that may impact the successful operation of supplier relationships, including supply chain disruptions, quality issues, and geopolitical uncertainties.
• Develop preventive measures and contingency plans to address and manage identified risks.
• Establish guidelines for escalation, mediation, negotiation, and other processes related to the relationship with existing suppliers.
• Implement processes for continuous improvement in existing supplier performance, fostering innovation and efficiency gains.
• Conduct supplier surveys to identify areas for enhancement and drive improvements in collaboration with existing suppliers and relevant countries.
• Implement Relationship Enhancement Programs to foster collaboration and identify opportunities for expanding relationships, assessing mutual benefits, and evaluating the feasibility of collaboration on additional projects.
• Implement strategies to prevent recurring issues and maintain positive working relationships.
• Provide regular reports to internal stakeholders on the status of existing international supplier relationships, highlighting achievements and areas for improvement.
• Develop playbook and scorecard for new suppliers to measure their relevance to MAF business in specific countries.
• Onboard newly approved suppliers into the organization.
• Communicate new relevant suppliers with the countries.

Minimum Qualifications / education

What We Offer

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Skills Required

Negotiation, supplier evaluation, Account Management