Jobs in Pune, mh, in

Responsibilities

• Perform the role of the Account Manager for named accounts with objective of keeping them engaged through out the year so that renewals happen with out the objections.
• Atleast touch base with each customer atleast 7-8 times in a year to keep them engaged and increase their participation in organization events, webinars, report consumption, etc.
• Schedule periodic calls as established with line Sales Manager
• Schedule Kickoff calls (first 30 days of subscription year) and Midyear Reviews (150-210 days into the subscription year) to occur between the account manager and the client
• Schedule Advisor-Client and Advisor-Prospect meetings such as vendor briefings, quarterly Advisor Access calls
• Enter meeting and engagement activity into salesforce.com CRM system
• Log all client communication / interaction in salesforce.com (emails, calls made, materials sent, engagement plans and proposals created, etc.)
• Update contact records in salesforce to reflect contact roles (buying roles) and maintain accurate email, phone, title information
• Debrief weekly (or more frequently) with account manager on tasks, roadblocks, suggestions to ensure strong alignment on account expectations

Qualifications

Competencies / Personality Traits

Prior Expereince

Shift timings 1 p.m. - 10 p.m.

Please share updated resume on [email protected]