Tech support engineer Jobs in India

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Tech support engineer • india

Last updated: 22 hours ago

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VOIP Tech Support Engineer

BTBIZ LTDGurugram, HARYANA, India

Tech.Support Engineer

White ForcePune

Required Well Knowledge about BLDC motor & PCB.Responding to customer inquiries and providing technical support via phone, email, or chat. Strong follow-up for field defect part reverse.Well knowled...Show moreLast updated: 30+ days ago

Tech Support

BookMyShowMumbai, Maharashtra, India

BookMyShow is Indias biggest entertainment company.We are the go to entertainment platform for millions of transacting users who watch movies and out of home entertainment.We also produce and manag...Show moreLast updated: 20 days ago

Software Tech Support Engineer

Applied MaterialsBangalore,IND

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipmen...Show moreLast updated: 30+ days ago

Principal Advanced Support Engineer, CSS Tech Delivery

OracleMumbai, Maharashtra, India

As a member of the Support organization your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving...Show moreLast updated: 30+ days ago

Tech Support Engineer 1

AVEVABengaluru, Karnataka, India

AVEVA is creating software trusted by over 90% of leading industrial companies.Tech Support Engineer / Consultant.Provide applications and technical support to customers on AVEVAs SCADA / Historian pro...Show moreLast updated: 1 day ago

Application Support - Tech Lead

Saaki Argus & Averil ConsultingChennai, Tamil Nadu, India

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Role : Application Support - Tech Lead.Location : Chennai (Work from Office).Notice Period : Immediate Joiner - 30 Days.Skills : AWS DevOps, PC2, S3, Cloudwatch, EKS, Application support, Networking, O...Show moreLast updated: 30+ days ago

PKI Tech Support

Trigent Software Private LimitedBangalore, Karnataka, India

This role is focused on certificate discovery and automation.Additional focus will be on operational support for the Venafi Platform application. Daily operations support includes system checks main...Show moreLast updated: 6 days ago

SQL Tech Support Executive

Softworld (India) Pvt. Ltd.Jaipur, Rajasthan, India

We are looking for a SQL Server DBA.As a SQL Server DBA (or Database Administrator) we want a candidate who can manage SQL Server databases and master in writing SQL queries.Also be proficient in d...Show moreLast updated: 26 days ago

Support Engineer, Tech

QAD, Inc.Pune, Maharashtra, India

The Support Engineer plays a key role in delivering technical support for QAD and Progress products.This role focuses on providing effective solutions for customer-reported issues managing technica...Show moreLast updated: 6 days ago

Tech Support Engineer

FaircentGurgaon

We are seeking a proactive and skilled.The ideal candidate will be responsible for managing day-to-day IT support, infrastructure upkeep, and system maintenance across the organization.In addition ...Show moreLast updated: 30+ days ago

Tech Support

Randstad IndiaHyderabad, Telangana, India

As a Technical Support Specialist at Medallion you will serve our customers and operations.Diagnosing issues troubleshooting complex technical problems and ensuring our users.Youll collaborate clos...Show moreLast updated: 30+ days ago

Estuate-Tech Support Engineer

NexthireBangalore, India

SF CPQ Developer with 4+ years of experience who can do a support role : Below is the updated JD.Certified in Salesforce Admin or Developer. Knowledge of the Salesforce CPQ data model.Customize Sales...Show moreLast updated: 30+ days ago

Manager-Tech Support (Gurgaon)

Exotel TechcomGurugram, Haryana, India

Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience.With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is...Show moreLast updated: 30+ days ago

Tech-Support Engineer

ConfidentialKozhikode / Calicut, Kozhikode, India

We are looking to add product specialists to our growing support team at LithosPOS.As a SaaS company, our support is 24 / 7 and is required to be instant. We take pride in our excellent customer servi...Show moreLast updated: 18 days ago

Support Engineer (Core Tech)

SynechronPune, Maharashtra, India

Synechron is seeking an experienced Lead Support Engineer specializing in core enterprise systems and middleware support within the capital markets domain. This role involves managing and troublesho...Show moreLast updated: 10 days ago

Support Engineer, Tech

QADPune, IN

The Support Engineer plays a key role in delivering technical support for QAD and Progress products.This role focuses on providing effective solutions for customer-reported issues, managing technic...Show moreLast updated: 8 days ago

Trainee Tech Support

Optel GroupVerna, Goa, IN

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TRAINEE- TECH SUPPORT RESPONSIBILITIES Provide IT on-call and weekend support as scheduled.Professional handling of every service request. Maintenance of PostgreSQL and MSSQL databases.Perform...Show moreLast updated: 23 days ago

New!

Support Engineer, Agentic Solutions, Relay Product and Tech

AmazonBengaluru, Karnataka, India

Relay Product Excellences mission is to monitor Transaction Integrity for products supporting Identity Verification Account Support and Compliance across Carrier and Driver processes.As the Support...Show moreLast updated: 22 hours ago

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VOIP Tech Support Engineer

BTBIZ LTDGurugram, HARYANA, India

9 days ago

Job description

Company Description

BTBIZ LTD is a fully licensed VoIP Carrier in the UK and USA, holding telecom licenses and a 499 Filer ID in the USA. We deliver comprehensive VoIP services and solutions—including Contact Center platforms, IP-PBX, UCaaS, predictive dialing with multiple direct carrier routes to key countries, A-to-Z DIDs and toll-free numbers for inbound services, speech-to-script analytics, custom software / app / web development, and reliable web hosting—to enterprises, BPOs, and service providers worldwide.

Role Description

This is a full-time, hybrid role for a VOIP Tech Support Engineer at our Gurugram location. The role involves providing technical support to resolve VOIP-related issues, troubleshooting network and VOIP system problems, and ensuring seamless communication for clients. Responsibilities include analyzing, diagnosing, and addressing customer-reported issues, offering customer-focused solutions, maintaining high standards of service and issue resolution, predictive dialer admin management, SIP configuration and trunks administration, hands-on work with Asterisk VOIP including its commands, and at least 1 year of experience managing enterprise customers using predictive dialers with minimum 50 agents (2-3+ years total preferred).

Qualifications

Proficiency in Technical Support and Troubleshooting for VOIP and network-related issues
Expertise in predictive dialer admin management, SIP configuration, trunks administration, and Asterisk VOIP with its commands
Minimum 1 year managing enterprise customers using predictive dialers (minimum 50 agents scale; 2-3+ years total experience preferred)
Strong Analytical Skills to diagnose and resolve technical problems effectively
Experience in Customer Support and providing exceptional Customer Service
Ability to work collaboratively with technical teams and escalate issues professionally
Relevant certifications in networking or VOIP technology (e.g., Asterisk, SIP) are an advantage
Bachelor’s degree in Computer Science, IT, Telecommunications, or a related field is preferred