Tech support engineer • india
At ClearTrail, work is more than 'just a job'.Our calling is to develop solutions that empower those dedicated to keep their people, places and communities safe.For over 24 years, law enforcement &... Show more
Exotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator.Incorporated in 2011, Exotel's cloud-based product suite powers 50 milli... Show more
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.We design, build and service cutting-edge equipmen... Show more
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emiss... Show more
We are developing innovative AI SaaS platforms -.QA Engineer & Tech Support (Fresher).This role is ideal for someone who values accuracy, attention to detail, and high-quality work, and who enjoys ... Show more
Deliver high-quality on-site repair and maintenance for complex optoelectronic measurement systems.Troubleshoot technical issues and perform diagnostic evaluations to isolate and resolve faults qui... Show more
We at workindia are looking for a Product Support Engineer role.The person provides direct assistance to customers, diagnosing and resolving technical issues across various channels.They collaborat... Show more
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies ... Show more
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences.We engineer superhuman customer experiences through a powerful blend o... Show more
In this critical role of Lead Technical Support Engineer, you'll be the go-to technical advisor for our customers-ensuring they extract maximum value from HERE's industry-leading location products ... Show more
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California.Level AI revolutionizes customer engagement by transforming contact centers into strategic assets.O... Show more
A skilled Service Desk Consultant with expertise in troubleshooting and supporting end user queries.Proficient in file transfer protocols (FTP, SFTP), secure communication technologies (SSH, SSL), ... Show more
Job Description Who we are About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps custom... Show more
We are seeking a motivated Technical Support Representative (Voice) to join our team in India.The ideal candidate will be responsible for providing exceptional technical support to our customers ov... Show more
We are looking for candidates with.Windows, Servicenow, Troubleshooting, Linux. Show more
Provide advanced technical support for all major operating systems, including Windows, macOS, Linux, and others.Troubleshoot and resolve hardware and software issues on laptops, desktops, tablets, ... Show more
Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs.We are focusing on building pl... Show more
Understand how the product works and how it is used by customers.Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your software development skills.Azur... Show more
We are looking for enthusiastic and motivated interns to join our Customer Success team.This role is designed for fresh graduates or early-career professionals who are eager to build expertise in S... Show more
We are seeking a motivated Tech Support professional to join our team in India.The ideal candidate will be responsible for providing exceptional technical assistance to our customers, ensuring thei... Show more
What we do
At ClearTrail, work is more than 'just a job'. Our calling is to develop solutions that empower those dedicated to keep their people, places and communities safe. For over 24 years, law enforcement & federal agencies across the globe have trusted ClearTrail as their committed partner in safeguarding nations & enriching lives. We are envisioning the future of intelligence gathering by developing artificial intelligence and machine learning based lawful interception & communication analytics solutions that solve the world's most challenging problems.
What are we looking for:
Software and Hardware Infrastructure Implementation and Support with experience of 3 to 5 years with educational background in BE (IT/Computers), MCA.
Work Location: Indore
Roles and Responsibilities:
1. Identify Hardware and Software requirements related to Product Implementation
2. Keep yourself updated with latest trends in Hardware and Software Infrastructure
3. Design highly available product deployment architecture, networking architecture and storage architecture, virtualisation architecture
4. Design network security as per the requirement of customer
5. Design and deploy Hardware, Software and Application monitoring tools
6. Use automation for deployments and system upgrades
7. Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs
8. Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications
