NowFloats - Branch Manager - B2B SaaS

Company Description :

At NowFloats, our mission is to enhance the local online discovery of small and medium businesses (SMBs).

We achieve this by structuring information from SMBs in a way that ensures effective local search visibility.

Our patent pending process, called 'location-based SEO', drives local discoveries.

We offer products that use both organic discovery models and hybrid models combining organic and inorganic marketing tactics, such as Google Adwords and Facebook ads.

Additionally, we provide RIA, a Relationship Intelligence Agent, to help SMBs maintain customer connections with minimal manual effort.

Role Description :

• This is a full-time on-site role for a Branch Manager based in Rajkot.
• The Branch Manager will be responsible for overseeing daily operations of the branch, developing and implementing strategies to increase business, managing staff, and ensuring customer satisfaction.
• They will also be responsible for generating reports, analyzing performance data, and ensuring the branch meets its financial Ensure the success of the Branch by achieving sales targets & branch targets.
• Help and mentor the team to achieve / exceed their sales targets.
• Ensure daily / weekly / monthly reporting.
• Present the team for new approach in the market to reinforce the bottom line.
• Conduct all kinds of product / process training for any new recruits in the team and also conducts refreshers for the existing team.
• Consult the team as well as for customers, by adopting a consultative selling approach.
• Generate own business leads, business planning / sales planning.
• Diligently manage the ERP and ensure the same for the team.
• Conduct daily team reviews, and report the same.
• Ensure the customer on-boarding process is fast and smooth.
• Own and manage the customer life-cycle.
• Involves her / him in customer engagement and provides valuable feedback about the product and services.
• Manage sales and operation to deliver optimum and time bound results.
• Adhere to the values and behaviour of NowFloats.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Bring out the best of branchs personnel by providing training, coaching, development and motivation.

ref : iimjobs.com)