Front Office Specialist
InfosysBengaluru, Karnataka, India9 days ago
Job descriptionPerform heath checks for both systems. Work closely with vendors and business. Enable broker onboarding Support incidents Support enhancements. Co-ordinate with various IT teams to ensure systems are up and running as per SOP. Participate in DR and BCP activities. Participate in Audit and yearly upgrades. To support in shifts for US and UK Market.
Role- Front Office Support Consultant & Lead
Location : Bangalore / Pune / Hyderabad / Chennai / Remote
- Key Responsiblities
- Manage and maintain on-premises Exchange 2019 / SE servers, Hybrid, M365 EXO, Proofpoint Email Protection.
- Configure and manage email security solutions like Proofpoint email protection / SER (secure email relay) and ensure the policies / rules are reviewed periodically.
- Knowledge in ITIL process. Use ServiceNow for ticketing and incident / Service request / Change management.
- Key Responsibilities and Key performance indicators
The SCD Front Office Resource will be responsible for doing production support for TS / BidFX.
Mandatory S-
Technical Skill 1- Experience in supporting third-party and internal applications
Technical Skill 2- Experience in trading applications (e.g., Trading Screen, BidFX) or other trade execution systems
Technical Skill 3- Monitoring batches
Technical Skill 4- Ability to write SQL queries for troubleshooting
Domain Skill 1- Business domain knowledge of equities, FX, and derivatives
Domain Skill 2 - Trade flow and compliance knowledge
Educational Qualification
Any Graduate (Preferably graduated in IT)
Experience
Minimum 10 years’ experience in application / production support
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Front Office • Bengaluru, Karnataka, India
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