Retail Sales Executive - Imagine

About Ample :

With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer&aposs desires. A trailblazer in IT retail, Ample introduced Imagine in 2004, India&aposs pioneering store dedicated to all things Apple. Our retail footprint extends across India through more partnerships with esteemed brands like Bose, Under Armour, and ASICS. Presently, we operate a network of 100+ stores spread across 30 cities, serving the diverse needs of over 1 million retail customers. In the enterprise domain, we deliver comprehensive end-to-end device lifecycle management and tailored technology solutions to a clientele exceeding 1500 customers. By merging innovation with profound industry expertise, Ample provides clients with bespoke solutions, empowering them to attain a competitive advantage in their respective business landscapes.

Key Responsibilities :

• Maximize The Sale Of Audio / Video Products At The Store, Ensuring Optimum Customer Satisfaction.
• Achieve Sales Goals Relative To Store Target.
• Evaluating The Customer&aposs Requirement By Following The Bose Customer Engagement Standards To Provide Best ].
• Model Excellence In Theater Show Presentation / Product Demonstration To Walk-In Customers As Per Predefined Script.
• Ensuring Store Hygiene And Presentability / Functioning Of Products On Display.
• Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank.
• Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation.
• Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
• Handling Pre / Post Sales Customer Escalations And Queries.
• Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor.
• Interaction With Cross-Functional Departments For Operational Support.

Desired Profile :

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Skills Required

Product Demonstration, Payment Reconciliation