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Director, Implementation And Delivery

Director, Implementation And Delivery

VisaBangalore, Karnataka, India
3 days ago
Job description

You will be accountable for managing large transformational program delivery in the region. Our dream candidate has led and scaled implementation teams for a platform business.

The role manages the onboarding of clients onto Pismos all-in-one SaaS processing platform for banking and payments.

We are looking for a talented delivery-focused individual with experience running large mission-critical product implementations from either the client or vendor perspective.

What you will do :

  • Demonstrable experience of successful product implementations we need a hands-on leader than can help our clients onboard to Pismo quickly and efficiently.
  • Manage large digital transformation programs for Pismo customers in the region including greenfield implementations and migration of existing customer bases.
  • Manage a team of Delivery & Implementation Leads to deliver quality products while maintaining schedule and budget.
  • Regularly manage RAID with early escalation where required.
  • Act as the key contact point for the clientassist with planning identify risks and dependencies.
  • Demonstrable customer stakeholder management at senior level.
  • Implement strong governance and reporting for the program.
  • Manage mentor and grow the team to excel in project management and technical configuration of the SaaS platform.

Qualifications :

Basic Qualifications :

  • 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters / MBA / JD / MD) or at least 3 years of work experience with a PhD
  • Preferred Qualifications :

  • 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
  • Experience managing business and technology change programs.
  • Technical implementation background ideally in a platform organization managing multiple clients.
  • Consultancy background with strong understanding of digitization preferably in card issuing and core banking.
  • Ability to challenge and negotiate activities and timelines internally and externally.
  • Ability to identify track and mitigate key risks to the program.
  • Experience influencing clients at senior management level.
  • Excellent verbal and written communication skills.
  • Willingness to travel.
  • Deep cards industry experience including understanding of Auth / Clearing / Chargeback processes and key interfaces / message types (Desirable).
  • Strong knowledge of Mastercard and Visa scheme rules and processes (Desirable).
  • Additional Information :

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Forklift,Customer Service,Organizational skills,Basic Math,Dealership Experience,Laundry,SyteLine,Warehouse Experience,Dispatching,Personal Injury Law,Translation,Project Coordination

    Experience : years

    Vacancy : 1

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    Director Delivery • Bangalore, Karnataka, India

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