Support / Testing Manager

Key Responsibilities :

• Oversee support and testing operations to ensure quality and efficiency.
• Develop and implement testing strategies, plans, and procedures.
• Monitor and track issues, bugs, and resolutions.
• Ensure timely support and problem resolution for clients or internal teams.
• Maintain documentation of testing results, reports, and support activities.
• Collaborate with development and project teams for continuous improvement.

Skills Required

Testing, support management , issue tracking , Quality Assurance, Documentation, Problem resolution