Key Account Sales Manager

Key Account Sales Manager

Job Title : Key Account Manager / Client Relationship Manager

Location : Chennai, Bangalore, Pune, Mumbai

About Teceze

Teceze is a global IT services provider specializing in Digital Workplace, Cloud, Cybersecurity, and IT Infrastructure services. With delivery capabilities across 16 Global Delivery Centers, 50+ warehouses, and 2000+ engineers worldwide, we support enterprises through scalable, secure, and future-ready technology solutions. Our Digital Workplace Services (DWP) practice helps clients modernize employee experiences and drive productivity across the globe.

Key Responsibilities :

Client Relationship Management :

• Serve as the main point of contact for assigned clients, ensuring seamless communication and collaboration.
• Build and maintain strong, long-term relationships with key stakeholders within the client’s organization.
• Conduct regular client meetings to understand their needs, challenges, and feedback. Address client concerns and ensure resolution in a timely and professional manner.

Managing Day-to-Day Client Requests :

Revenue Growth and Account Expansion :

Strategic Account Planning

Upselling and Promotion of IT Services :

Reporting and Documentation :

Qualifications and Skills :

Required Qualifications :

Key Skills :

Key Performance Indicators (KPIs) :