Business Process Analyst

About Astound Digital

At Astound Digital we are pioneers in the digital landscape dedicated to transforming how the world interacts with technology data and creativity. Our role as trusted advisors in the digital landscape empowers the worlds most innovative brands with frictionless end-to-end customer experiences. We are known for our comprehensive solutions proven expertise and collaborative nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation efficiency and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world where your impact will extend beyond the ordinary.

Job Purpose

The Business Process Analyst plays a critical role in driving operational excellence and continuous improvement across Astound Digital. This role will focus on analyzing designing and optimizing business processes to enable efficiency scalability and alignment with strategic goals. The Senior Analyst will collaborate across business units lead workshops with stakeholders and provide thought leadership on best practices in process management.

In this role you will get to

• Lead discovery sessions with stakeholders to capture business requirements pain points and improvement opportunities.
• Map analyze and design / redesign business processes to align organizational strategy compliance requirements and best practices.
• Define business requirements and functional specifications for technology solutions that support process improvements and automation.
• Act as a bridge between business teams technology teams and leadership to ensure alignment and feasibility.
• Develop and maintain clear and comprehensive documentation (SOPs policies process manuals) in line with governance requirements.
• Facilitate workshops and training sessions to embed process changes into daily operations and drive adoption.
• Mentor junior analysts and share knowledge of methodologies tools and standards.
• Contribute to governance frameworks for process management ensuring compliance with documentation standards and monitoring process KPIs.
• Identify automation and digitization opportunities to reduce manual work and improve efficiency.
• Provide post-implementation support for released solutions initiatives and processes acting as the primary point of contact for process-related inquiries within assigned projects.

Your skills and qualifications

What we offer in return

Why work for Astound Digital

Whether youre working directly with our world-renowned clients or with your Astound colleagues from around the globe you will shape the future of digital commerce using emerging technologies and innovative approaches.

Grow your career with Astound Digital and discover exciting opportunities while doing the work you love!

Required Experience :

IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Full Time

Experience : years

Vacancy : 1