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Customer Support Executive International Voice / Collections Process

Customer Support Executive International Voice / Collections Process

ConfidentialThane, Mumbai, Mumbai City
3 days ago
Job description

Customer Support Executive International Voice / Collections Process

Location : Thane & Malad (Mumbai)

Employment Type : Full-time | Rotational Night Shifts (US / UK Process)

Week Offs : 2 Rotational Week Offs

Immediate Joining Required

Salary : 21,000 35,000 (Net Take Home)

Key Responsibilities

Handle inbound / outbound customer calls for US / UK clients.

Execute collections calls with professionalism and empathy.

Maintain accurate records of customer interactions and follow-ups.

Meet daily / weekly / monthly performance targets.

Follow call scripts and ensure compliance with quality standards.

Eligibility Criteria

SSC (10th Pass) with Min 1 Year BPO Experience

HSC (12th Pass) with Min 6 Months BPO Experience

HSC / Graduate Freshers also welcome

Excellent English communication skills is a must

Must be comfortable with night shifts and rotational schedules

Key Skills

Strong verbal communication (English)

Confidence in handling international calls

Target-oriented and quick learner

Basic computer knowledge and typing speed

What We Offer

Salary : 21,00035,000 (Net Take Home)

Attractive incentives based on performance

Full training provided for freshers

Growth opportunities within the company

Positive and professional work environment

How to Apply

Immediate Joiners Preferred

Send your CV to [HIDDEN TEXT] or Call / WhatsApp at 73045 33683 .

Skills Required

Customer Service, Communication Skills, Bpo, Fresher, Graduate, International Bpo, Customer Support, inbound bpo , calling , Non Voice Process, Collection Process, International Call Center, Outbound

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Customer Support Executive • Thane, Mumbai, Mumbai City

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