Description
We are seeking a Senior Process Associate to join our dynamic team in India. The ideal candidate will be responsible for analyzing and enhancing our business processes, ensuring they are efficient and effective. This role requires a detail-oriented individual with strong analytical skills and the ability to collaborate with various teams to drive process improvements.
Responsibilities
- Analyze and improve existing processes to enhance efficiency and productivity.
- Collaborate with cross-functional teams to implement process improvements.
- Monitor key performance indicators (KPIs) to assess the effectiveness of processes.
- Prepare detailed reports and documentation of process workflows.
- Assist in training and mentoring junior associates on process management best practices.
- Identify bottlenecks and provide solutions to streamline operations.
Skills and Qualifications
1-6 years of experience in process management or related field.Proficiency in process mapping and analysis tools (e.g., Visio, Lucidchart).Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.Familiarity with project management methodologies (e.g., Agile, Six Sigma).Ability to work independently and in a team-oriented environment.Proficient in MS Office Suite (Excel, PowerPoint, Word) and data analysis tools.Skills Required
Process Mapping, workflow optimization , Root Cause Analysis, Project Management, Sql Queries, Report Automation, Change Management, Six Sigma