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Associate Manager - Business Process Solutions

Associate Manager - Business Process Solutions

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Key Responsibilities :

  • Lead end-to-end Health Check diagnostics, uncovering process inefficiencies and improvement opportunities. Design and implement large-scale process transformation initiatives with clear business impact, particularly in insurance operations.
  • Connect process improvements directly to technology and automation solutions, advising on implementation strategies. Work across multiple transformation projects, adapting quickly and bringing fresh perspectives to each engagement.
  • Mentor and upskill team members, contributing to capability building and fostering a continuous improvement mindset. Engage and influence senior stakeholders, presenting insights, recommendations, and transformation roadmaps.
  • Contribute to building out the Health Check solution framework, methodologies, and go-to-market approach. Bring a start-up mindset be hands-on, proactive, and agile in shaping and scaling the new consulting team.

Key Qualifications & Skills :

  • 10+ years of experience in process transformation, operational excellence, or consulting roles, with significant exposure to insurance operations. 3-5 years of experience working in the insurance industry (life & annuity, property & casualty, or general insurance. ) Demonstrated experience leading complex transformation programs end-to-end. Deep understanding of insurance processes (life & annuity, or general insurance), underwriting, claims, or policy servicing preferred.
  • Strong ability to connect process improvements to technology solutions (automation, digitization, analytics). Excellent problem-solving and analytical skills with a data-driven approach. Quick learner, able to pivot and deliver across different transformation engagements rapidly. Strong executive presence and communication skills; confident in engaging senior stakeholders and clients. Experience building or scaling teams, solutions, or consulting frameworks is highly desirable.
  • Entrepreneurial mindset with the ability to work independently and in ambiguity.
  • What We Offer :
  • A rare opportunity to help build a high-impact consulting capability from the ground up. Exposure to diverse and challenging transformation projects in the insurance sector. A dynamic, supportive, and growth-oriented work environment that encourages innovation and ownership. Accelerated professional growth and opportunities to shape future consulting offerings.
  • Join Us :

  • If youre passionate about transforming insurance processes, connecting business with technology, and shaping a new consulting team, we want to hear from you.
  • Skills Required

    Automation, Digitization, Analytics, annuity, Property

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