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Process Associate

Process Associate

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Description :

The [Process Associate] is responsible for managing day-to-day operational activities on contract management related to respective engagements / accounts.

Responsibilities :

  • Maintain document repository of all contractual documents including change orders, SOWs, obligation artifacts etc.
  • Extract and tracker the contractual obligations systematically by categorizing the criticality, priority and business impact.
  • Interface with external and internal stakeholders for adequacy of coverage and support.
  • Work closely with the Service Delivery team / Action Owners to ensure the compliance of contractual obligations related to IT / BPO contracts.
  • Address contractual queries from engagement stakeholders in case of any ambiguity.
  • Provides clarity on contract language by conducting contract research. Recommend contract change in case of any gap identified related to contractual clauses in the interest as Service Provider.
  • Draft, review and validate Work Orders / Project Orders / Change Orders and provide the insights. Coordinate with internal team form initiation till execution of any Change Requests / Amendments etc.

Knowledge & Skills :

  • Knowledge and experience 0-5 years in Contract Management
  • Must be knowledgeable of the major elements of outsourcing contract(s). Understanding about the complex outsourcing contractual structures.
  • Knowledge in commercial and service level accepts of complex IT / outsourcing contracts.
  • Drafting of contract documents.
  • Contract Review and Analysis
  • Review and Identify critical terms and risks in IT / BPO outsourcing Contracts. Identify contractual deliverables and obligations of the parties. Interpret contract language and provide analysis and recommendation to the Client
  • Contract abstraction, administer and manage contracts post execution. Track and monitor contract deliverable and obligation compliance.
  • Working with Contract Management tools
  • Experience in handling contract management processes through software platform
  • Demonstrates strong verbal and written English language skills. Ability to write and speak clearly and effectively
  • Open to work in shifts.

    • Education :

  • Bachelor's Degree or Master's degree in Law

    • Skills Required

    Contract Management, Process Associate

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