Technical Presales Manager

Employer : TecsightLocation : Pune / BangaloreFunction : Solutions Engineering / PresalesReports to : Director, Solutions Engineering (or VP Sales)Clients : Global System Integrators (GSIs) and their enterprise end-customersTravel : ~25–40% (client workshops, PoCs, partner events)Role SummaryOwn end-to-end presales across Digital Workplace (DWP) , Field Service Operations (FSO) , IT Infrastructure , Networking & Wireless . You’ll qualify opportunities with GSIs, lead discovery, architect fit-for-purpose solutions, run PoCs, and produce all sales / technical documentation through to delivery handover—balancing business outcomes, technical depth, cost, and delivery risk.Primary Responsibilities1) Presales & Solutioning (Core)Lead discovery with GSIs and enterprise customers : current-state assessment, requirements, success criteria, risks, and constraints.Architect solutions across : DWP / EUC : Windows / macOS, M365 / Entra ID, Intune / SCCM, Autopilot / ABM, VDI (Citrix / VMware), app packaging, device lifecycle, collaboration, identity & conditional access, Zero Trust principles.FSO : Field service tooling / workflows, mobile device management, offline / edge constraints, rugged devices, parts logistics integrations, shift / crew scheduling, service KPIs.IT Infrastructure : Hybrid cloud (Azure / AWS / GCP), AD / Entra, backup / DR, virtualization (VMware / Hyper-V), storage, server builds, patching / automation (PowerShell / Terraform / Ansible).Networking & Wireless : Campus / branch LAN, Wi-Fi 5 / 6 / 6E / 7 , SD-WAN, NAC / 802.1X, segmentation, DNS / DHCP / IPAM, WAN optimization; vendors e.g., Cisco / Meraki, HPE Aruba, Juniper, Fortinet, Palo Alto.Produce HLD / LLD , integration maps, security controls, capacity models, and TCO / ROI .Run PoCs / pilots and bake-offs; define success metrics; document outcomes and next steps.Build competitive positioning and win themes aligned to each GSI’s methodology and offerings.2) Implementation Orchestration & HandoverCreate implementation plans , migration waves, rollback criteria, and acceptance tests.Lead delivery kickoffs ; brief PMs / engineers; finalize RACI, RAID, and cutover plans.Validate bill of materials (BOM / BOQ), licensing, and services estimates; protect margin.Provide governance during early sprints; ensure scope adherence and change control.3) Sales Documentation & GovernanceOwn all client-facing artifacts : SoW , proposals , RFP / RFI responses , HLD / LLD , SAD , TDM , risk register , assumptions / dependencies , effort & pricing models , presentations .Maintain a reusable proposal & diagram library (Visio / Lucidchart), reference architectures, and estimation templates.Ensure compliance with GSI partner frameworks, data privacy, and customer infosec requirements.Deliver persuasive executive presentations and demos to both technical and C-level audiences.Required Experience & SkillsTechnical8–12+ years across presales / solutions for DWP / EUC, FSO, Infra, and Enterprise Networking / Wi-Fi.Hands-on with : M365 / Entra / Intune / SCCM , Autopilot / ABM, Azure / AWS foundations, VMware / Citrix , Cisco / Meraki / Aruba / Fortinet , SD-WAN , NAC / 802.1X , Zero Trust , ITSM (ServiceNow) .Strong understanding of SLA / OLA design , operational runbooks, monitoring / observability, and SRE / operability considerations.Consulting & CommercialStructured discovery and requirements engineering; translating business outcomes to architectures and SoW scope.Costing & pricing, effort estimation, and TCO / ROI models; margin protection.Clear storytelling, whiteboarding, and objection handling; executive presence.ToolsVisio / Lucidchart, PowerPoint, Excel, Confluence / Jira, Git (for IaC samples), PowerShell; basic Terraform / Ansible familiarity a plus.Certifications (nice to have)Networking / Wireless : CCNP / CCNA, Aruba ACMP / ACSA, CWNA / CWSP, Fortinet NSE 4 / 5.Cloud / Infra : Azure AZ-104 / AZ-305, AWS SysOps / Architect, VMware VCP, Citrix CCE-V / CCP-V.Process : ITIL v4, PRINCE2 / PMP, TOGAF (preferred).#tecsight #itservices