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Job Details
- Provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
- Verifies and approves plans for upgrading of databases, recommends adding new structures or elements & enables use of data access tools and techniques to enable information access by business users
- Verifies and approves plans for scheduled background logs, recovery back-ups, and coordinate with all the stakeholders & users to deploy the same
- Brings improvements in procedures and functions for accessing, maintaining, and populating databases, and creating back-ups, managing access controls, managing version upgrades
- Acts as a senior Systems Administrator for enterprise applications by addressing system problems and enhancing system functionality based on stakeholder feedback
- Provides expertise within and day-to-day end user support for CRM applications to all levels of the organization
- Evaluates improvement recommendations and prioritizes changes / enhancements for improved systems availability, reliability, and performance
- Recommends and deploys structural changes to the operating environment in collaboration with Infrastructure, information security and vendor teams
- Releases public area documentation and manages key information such as build and release procedures, dependencies, and notification lists
- Works with application, system vendor, infrastructure, and IT solutions team to assess the operating environment requirements and ensure its documentation
- Assists in defining the operating environment requirements, test cases and action plans to ensure its readiness for new installation or migration
- Participates in Change Advisory Board (CAB) meetings once a week as an acting member of the CAB
- Creates and refines reports, dashboards, and processes to continuously monitor data quality and integrity and assists users and stakeholders with analytics and report design and management
- Develops training materials and documentation, keeps materials up-to-date, coordinates new user and ongoing training sessions and conducts trainings
- Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional / technical specifications, troubleshoot issues, and implement initiatives
- Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.
- 8+ years of experience with Oracle Database installation, configuration, maintenance, upgrades, and patching.
- 8+ years of experience with Disaster Recovery and High Availability (e.g., Oracle RAC, Oracle Dataguard).
- Experience in shell scripting and automation.
- Strong written and verbal communication skills.
- Install, configure, and upgrade Oracle software and products.
- Apply patches and updates to maintain database security.
- Perform database backups and recovery operations.
- Monitor database performance and capacity for optimal scalability.
- Conduct performance analysis, tuning, and troubleshooting.
- Proactively address performance or availability issues from alerts.
- Document configuration, maintenance, and troubleshooting processes.
- Support weekend on-call rotation (every 8-10 weeks) and out-of-hours projects.
- Bachelor’s degree in computer science, Information Technology or any other related discipline or equivalent related experience.
Preferred Certifications :
Oracle DBA Certification.
Behavioral Skills :
Critical ThinkingDetail OrientedImpact and InfluencingInterpersonal CommunicationMultitaskingProblem SolvingTime ManagementTechnical Skills :
Identity & Access ManagementDatabase AdministrationIT Support like Software & Hardware Installation, TroubleshootingSoftware ValidationSystems IntegrationIT Regulatory Compliance like SOX ComplianceTools Knowledge :
Software Configuration Management Tools like Ansible, PuppetCitrix technologies like XenDesktop, XenApp, XenServerOperating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQLEnterprise Resource Planning (ERP) Systems like Sage, ASW, SAPSoftware like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management SystemJava Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented DesignMicrosoft Office SuiteRelational Database Management System (RDBMS) SoftwareCustomer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales CloudInternet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IPWhat Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies : CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED