Talent.com
This job offer is not available in your country.
Desktop Support II 5-8Yrs

Desktop Support II 5-8Yrs

Rangam Indiabangalore, India
16 hours ago
Job description

Job Description

Duties :

We are looking for a skilled and detail-oriented Desktop Support & Asset Management Engineer to join our IT team at our Bangalore office. This role is asset-management heavy, combining technical desktop support duties with responsibility for maintaining accurate records and control over all IT assets. The ideal candidate has solid hands-on experience in asset lifecycle management, ticketing systems, and desktop support with strong communication and reporting skills.

Asset Management (Primary Focus) :

  • Maintain accurate and up-to-date records of all IT assets (hardware, software, peripherals, licenses).
  • Track the full asset lifecycle – from procurement to deployment, maintenance, and disposal.
  • Conduct regular physical and digital asset audits and reconciliations.
  • Ensure all assets are properly tagged, labelled, and inventoried.
  • Collaborate with Finance, Procurement, and IT teams for budgeting, compliance, and purchasing.
  • Update and manage records in the asset management tool (e.g., ServiceNow).
  • Ensure Just-In-Time inventory support for the region.

Desk Support :

  • Provide Level 1 and Level 2 IT support for internal users (hardware, software, peripherals, and
  • connectivity issues).

  • Support via walk-in, remote tools, email, chat, or ticketing system (ServiceNow).
  • Install and configure desktops, laptops, printers, scanners, mobile devices, and related peripherals.
  • Troubleshoot and resolve common issues : internet access, password resets, email access, and printer
  • malfunctions.

  • Escalate complex or unresolved issues to higher-tier support or specialised teams.
  • Perform system diagnostics, log analysis, and root cause identification.
  • Document all support incidents in the ticketing system and maintain resolution records.
  • Skills :

  • Asset Management Systems (ServiceNow preferred)
  • Microsoft Excel (Advanced Level)
  • Windows OS, macOS, MDM (SCCM, JAMF, Intune)
  • Basic scripting (PowerShell preferred)
  • Strong communication skills, both verbal and written.
  • Knowledge of LAN, WAN, VPN, and network troubleshooting
  • Ability to support VIPs and non-technical users patiently and clearly.
  • Documentation, collaboration, and follow-up skills.
  • Proactive and customer-focused mindset.
  • Education :

  • Bachelor’s degree in Information Technology or related field (or equivalent experience).
  • 5–8 years of hands-on experience in desktop support and asset management.
  • ITIL Foundation certification (preferred).
  • Experience working with ServiceNow or similar ticketing / asset systems.
  • Create a job alert for this search

    Desktop Support • bangalore, India

    Related jobs
    • Promoted
    Desktop Support Intern

    Desktop Support Intern

    SigmoidBengaluru, Karnataka, India
    Desktop Support Intern - Job Description.We are looking for a Desktop Support Intern to join our IT Operations team.In this role, you will assist with day-to-day IT support, including troubleshooti...Show moreLast updated: 9 days ago
    • Promoted
    Multilingual IT Service Desk Engineer (L0 / L1 Support)

    Multilingual IT Service Desk Engineer (L0 / L1 Support)

    TECEZEhosur, tamil nadu, in
    Title : Multilingual IT Service Desk Engineer (L0 / L1 Support).Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.Provide first and secon...Show moreLast updated: 1 day ago
    • Promoted
    Azure Virtual Desktop (AVD) SME

    Azure Virtual Desktop (AVD) SME

    Mogra.aihosur, tamil nadu, in
    AVD Subject Matter Expert (Contractor).Monday – Friday | 6 : 30 PM – 02 : 30 AM IST.We are seeking a highly skilled.This role goes beyond greenfield deployments — the focus is on.Entra ID-joined AVD ho...Show moreLast updated: 1 day ago
    • Promoted
    Desktop Support Engineer

    Desktop Support Engineer

    AQR Capital ManagementBangalore
    About AQR Capital Management AQR is a global investment firm built at the intersection of financial theory and practical application. We strive to deliver concrete, lo...Show moreLast updated: 21 days ago
    • Promoted
    Desktop Support Manager

    Desktop Support Manager

    Black Boxbangalore, karnataka, in
    We have Openings for Desktop Support Manager professionals at Bangalore location.Mode of job : 5 Days Working from Office. Develop and maintain professional and productive relationships with clients,...Show moreLast updated: 1 day ago
    • Promoted
    Linux System Administrator (AWS Specialist)

    Linux System Administrator (AWS Specialist)

    MGT-COMMERCE GmbHhosur, tamil nadu, in
    Do you live and breathe Linux? Do you enjoy building and managing servers in the cloud?.Linux-focused System Administrator. AWS infrastructure and keep systems running at peak performance.Setting up...Show moreLast updated: 27 days ago
    • Promoted
    Senior Quality Assurance Automation Engineer

    Senior Quality Assurance Automation Engineer

    Andor TechBangalore Rural, Karnataka, India
    Location : Work From Office (5 Days).We are seeking a skilled QA / Automation Engineer with hands-on experience in API, Web, Desktop, and Mobile application testing. The candidate should have strong au...Show moreLast updated: 9 days ago
    • Promoted
    RMS Technical Expert - OSAT

    RMS Technical Expert - OSAT

    Tata ElectronicsKolar, Karnataka, India
    The RMS Technical Expert will be responsible for the design, deployment, and optimization of Reliability Monitoring Systems in an OSAT (Outsourced Semiconductor Assembly & Test) manufacturing envir...Show moreLast updated: 9 days ago
    • Promoted
    Oracle R12 EBS SCM ASCP Consultant

    Oracle R12 EBS SCM ASCP Consultant

    Hexaware TechnologiesBangalore Rural, Karnataka, India
    Position Title : Oracle R12 EBS SCM ASCP Consultant.Location : Any Hexaware Locations.This position involves leading the implementation, configuration, and support of Oracle R12 SCM modules, Inventor...Show moreLast updated: 17 days ago
    • Promoted
    Technical Support Engineer II

    Technical Support Engineer II

    ZetaBengaluru, Karnataka, India
    Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud &...Show moreLast updated: 9 days ago
    • Promoted
    Desktop Support Engineer

    Desktop Support Engineer

    ThoughtSol Infotech Ltd.Bengaluru, Karnataka, India
    Job Title : Deskside Support Engineer.We are looking for a proactive and skilled Deskside Support Engineer to join our IT team in. The ideal candidate will have at least one year of hands-on experien...Show moreLast updated: 18 days ago
    IT Support Engineer - APAC

    IT Support Engineer - APAC

    Sécheron Hasler GroupBommasandra, KA, IN
    Quick Apply
    With over 140 years of Swiss engineering heritage,.Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and...Show moreLast updated: 30+ days ago
    • Promoted
    Tier 1 Support Engineer

    Tier 1 Support Engineer

    Papaya Globalhosur, tamil nadu, in
    Tier 1 support Engineer (Preferred candidates from Enterprise and Saas Background).Papaya Global is an established B2B tech unicorn in hypergrowth. We are on a mission to reimagine the payroll categ...Show moreLast updated: 1 day ago
    • Promoted
    Teamcenter Support

    Teamcenter Support

    DeloitteBangalore Urban, Karnataka, India
    Notice Period - Immediate Joiner to 30 Days.Provide L1 / L2 support for Teamcenter users, resolving technical issues promptly and effectively. Monitor, maintain, and optimize the performance of Teamce...Show moreLast updated: 1 day ago
    • Promoted
    IN-Field Technical Support Rep IV – Apps Mgmt & Support

    IN-Field Technical Support Rep IV – Apps Mgmt & Support

    Zenith Services Inc.Bengaluru, Karnataka, India
    We are seeking a Field Technical Support Engineer with expertise in.Oracle Database Administration.The role involves installing, configuring, and maintaining HPE OSS solutions, performing Oracle DB...Show moreLast updated: 1 day ago
    • Promoted
    Blue Yonder - Senior Support Engineer II

    Blue Yonder - Senior Support Engineer II

    BLUE YONDER INDIA PRIVATE LIMITEDBangalore
    Scope : Position is focused on supporting various Blue Yonder Planning solutions in Demand / Fulfillment / Supply Planning space across Retail and Manufacturing verticals.Needs to ...Show moreLast updated: 15 days ago
    • Promoted
    FACULTY – Computer Science Engineering

    FACULTY – Computer Science Engineering

    GITAM Deemed UniversityDodda Ballapur, Karnataka, India
    Faculty Recruitment – Computer Science Engineering | GITAM (Deemed to be University), Bengaluru Campus.Department of Computer Science Engineering at GITAM. Algorithms, Complexity, Graph Theory, Form...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    (Immediate Start) Desktop Support Manager

    (Immediate Start) Desktop Support Manager

    Black BoxBengaluru, Karnataka, India
    We have Openings for Desktop Support Manager professionals at Bangalore location Total Experience : 12+ yrs Role : Desktop Support Manager Salary : Case to case basis Notice period : upto 60 Days ...Show moreLast updated: less than 1 hour ago
    • Promoted
    Media Streaming Engineer

    Media Streaming Engineer

    Tata Consultancy ServicesBangalore Rural, Karnataka, India
    Role • • : Media Streaming Engineer.Required Technical Skill Set : Media Streaming Engineer.Desired Experience Range : 12 - 17 yrs. Notice Period : Immediate to 90Days only.We are currently planning to do...Show moreLast updated: 1 day ago
    • Promoted
    Citrix Virtual Desktop

    Citrix Virtual Desktop

    Tata Consultancy ServicesBengaluru, Karnataka, India
    Responsible for performing troubleshooting of tickets for Citrix environment and driving towards resolution.Installation / configuration / managing XenDesktop farm (latest version 7.Advanced - Shoul...Show moreLast updated: 1 day ago