Product Advisor

Key Responsibilities :

• Close deals and pitch paid memberships to global and late-night members.
• Handle customer queries via phone calls, emails, and chats, resolving issues in a timely and professional manner.
• Provide product information, demonstrations, and tailored recommendations based on customer needs.
• Identify opportunities for upselling and cross-selling products or services.
• Maintain accurate records of all interactions with customers using CRM software.
• Collaborate with internal teams, including technical support, to resolve complex customer issues.
• Thrive in a target-oriented, high-energy night shift environment while maintaining service excellence.

Desired Candidate Profile :

Skills Required

crm software, Salesforce, Zoho, Hubspot, Microsoft Office