Advisor / Senior Advisor

Role Description and responsibility

• Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy / quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement
• Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies
• Active engagement with stakeholders to ensure effective delivery of service to our clients
• Schedule adherence and punctuality
• To develop excellent understanding of Processing systems quickly
• Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

Top 5 Competencies

Qualifications : Graduate in any field.

Shift timing : 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

Skills :

Skills Required

Ms Office, Communication