Advisor

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

• Validation of Placements on CMS for different regions to be completed within the agreed TAT and quality standards.
• Gain sound understanding of the Finex business, the full transactional process & role interfaces / dependencies within the own business unit & related functions.
• Manage process of service delivery adhering to standardised Group policies and procedures
• Understand the work flow for the process and manage priorities
• To eliminate unwarranted queries to Ipswich teamSME within the team
• To document & update the relevant processes for further training in the team
• Ensure ongoing, sustainable & dynamic relationships with stakeholders(internal quality team / external) whilst managing their expectations
• Adherence & manage assigned team fundamental activities in accordance with compliance requirements
• Be able to add to their own knowledge and that of the team by conducting knowledge sharing sessions
• To improve ownership and query capability on Mumbai processing and be able to discuss potential issues and plans for solution with Ipswich team

Maintain all the team trackers, mailbox and information regularly

Qualifications

Qualifications :

Skills

Knowledge

Skills Required

Ms Office