Lead Application Support Engineer (SRE Support)

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits :

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible / hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role :

The Enterprise Application Support SRE (EAS SRE) team is responsible for providing technical application support for all DTCC lines of business. Within EAS, the Senior Associate Application Support Engineering / SRE is a senior technical role responsible for working with the team on the implementation of the SRE Principles and Practices to ensure overall reliability, scalability, and performance of critical systems, participate in deep incident analyses, advocating and helping to design monitoring and support processes automation, and collaborating with development teams to ensure system stability and uptime across the organization, promoting a strong SRE culture within the company. The SRE team works closely with development teams, infrastructure and network partners, security partners, Scrum Masters, and business / product partners to improve observability, operational supportability, and resiliency of the business applications.

Your Primary Responsibilities :

Qualifications :

Talents Needed for Success :

Actual salary is determined based on the role, location, individual experience, skills, and other considerations.