Retail Learning and Development Specialist

🌟 We’re Hiring : Training Associate / Sr. Associate – Retail

📍 Locations : HYD

🏢 Department : Training & Development

👥 Reports To : Training Manager / L&D Head

Are you passionate about developing people and driving performance through impactful learning?

Join our Training & Development team and help shape the growth journey of our retail staff!

💼 Key Responsibilities :

🔹 Training & Facilitation : Deliver engaging training sessions for retail teams on customer service, sales techniques, product knowledge, and company policies.

🔹 Content Design : Assist in creating impactful training modules, presentations, and e-learning materials.

🔹 Onboarding : Lead onboarding programs to ensure new hires transition smoothly into their roles.

🔹 Performance Coaching : Assess skill gaps, provide coaching, and deliver refresher sessions to boost performance.

🔹 Training Evaluation : Track training effectiveness, gather feedback, and prepare reports to measure business impact.

🔹 Collaboration : Partner with HR and Operations to schedule programs, ensuring minimal disruption to store activities.

🎯 What We’re Looking For :

✅ Bachelor’s degree (any discipline)

✅ 2–5 years of experience in training, coaching, or retail operations

✅ Strong communication, presentation, and interpersonal skills

✅ Passion for engaging and motivating retail teams

✅ Familiarity with retail operations, POS systems, and customer service best practices

✅ Proficiency in MS Office and exposure to Learning Management Systems (LMS) preferred