Job Title : Regional Training Manager - Gold Loan NBFC
Department : L&D
Key Responsibilities :
- Deliver high-impact and engaging training sessions (VILT, ILT, and on-the-job) for new and existing employees within the region.
- Conduct batches for HTD and functional certifications.
- Ensure that training content is up-to-date and aligned with the company’s objectives and policies.
- Regularly assess branch teams for knowledge gaps and training requirements.
- Use performance data to conduct TNA and adjust training plans accordingly.
- Regularly visit branches within the zone to monitor employee performance, identify improvement areas, and provide hands-on training.
- Provide guidance and support to branch staff on their day-to-day responsibilities.
- Work closely with HRBPs, BMs, AMs, Zonal Heads to ensure training initiatives align with productivity goals and optimize performance.
- Publish monthly training calendar and dashboards for respective zone.
- Maintain accurate and up-to-date training records for all employees, ensuring compliance with audit requirements.
- Track training completion and ensure that all employees meet required learning milestones.
- Assess the effectiveness of training programs through regular feedback, assessments, and productivity analysis.
- Use training outcomes to continuously refine training strategies and deliver higher-impact programs.
Required Qualifications :
Minimum of 5 years in training and development, with at least 2 years in the BFSI or Gold Loan industry.Excellent communication and presentation skills.Ability to engage and motivate employees in a dynamic training environment leveraging digital tools.Proficient in MS Office and ability to work collaboratively with cross-functional teams.