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Associate, Client Processing

Associate, Client Processing

ConfidentialPune
16 days ago
Job description
  • Client Processing - IC1Performs routine and non-routine client service and transactional support functions. Interacts with other organizational units / teams to ensure timely delivery of service, or resolution of issues.
  • Processes account related transactions per scheduled events / client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
  • Manages situations which may require adaptation of response or extensive research according to client response.
  • Escalates more complex situations to senior colleagues. Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients. Performs complex operational tasks in a product or functional area. May be responsible for allocating and checking work of team members.
  • May be responsible for specific supervisory review and approval actions. Contributes to the achievement of team objectives
  • To be successful in this role, we're seeking the following :

    • Bachelor's degree or the equivalent combination of education and experience is required.
    • 0-3 years of total work experience is preferred.
    • Experience in brokerage processing is preferred. Applicable local / regional licenses or certifications as required by the business.
    • America is Most Innovative Companies, Fortune, 2024
    • World's Most Admired Companies, Fortune 2024
    • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
    • Best Places to Work for Disability Inclusion, Disability : IN - 100% score, 2023-2024
    • Bloomberg s Gender Equality Index (GEI), 2023
    • Skills Required

      Financial Services, Client Servicing, Taxation, Operations

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